2020 N Main St
Walnut Creek, CA 94596
Sales: 855-563-9065
Used Cars: 925-765-5807
Sales Department
| Sun | 9:00am – 6:00pm |
| Mon | 9:00am – 6:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 6:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | 7:00am – 4:00pm |
| Mon | 7:00am – 4:00pm |
| Tue | 7:00am – 4:00pm |
| Wed | 7:00am – 4:00pm |
| Thu | 7:00am – 4:00pm |
| Fri | 7:00am – 4:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Walnut Creek, CA that carry Volkswagen
Overall Rating:
4.7 (out of 5)
96% recommend this dealer
5224 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Service was perfect.
Service was perfect. Explanation of when to do software update was very helpful. Service writer explained when the next service was due was also helpful. As we left Mr DIRITO greeting us was a nice touch. This is our 5th car from DIRITO brothers not counting two friends we brought in to buy cars from Mr DIRITO.
Dealer Response
We appreciate your continued trust in Dirito Brothers Walnut Creek Volkswagen. Our team aims to provide clear information and a welcoming experience. Thank you for sharing your positive feedback.
Maximum rating = 5
Great service always kept me posted/updated and suggested
Great service always kept me posted/updated and suggested some alternates. Good job on communication
Dealer Response
We appreciate your feedback on our communication and service. Keeping you informed is important to our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for choosing us.
Maximum rating = 5
Average repair shop experience.
Average repair shop experience. Not the greatest and not the worst. Nothing special. Two different answers regarding the brakes from two different representatives. My initial adviser was late. I was handed off to another representative. Upon picking up the vehicle my representative was away from his desk for a considerable time. Finally the initial representative assigned to me attempted to answer my questions and could not. So I waited again. Even though I had an appointment and was second in line. The assigned representative seemed to have limited knowledge and poor work ethic which affected the entire experience and team.
Dealer Response
Hello, Your feedback is important to us. We would appreciate the opportunity to speak with you to address your recent visit to our Service Department regarding the level of customer care you received and the wait time you encountered during your appointment. Please give us a call at a time that is best for you. Thank you, Dirito Brothers Volkswagen 925-934-8224
Maximum rating = 5
Dirito Brothers Volkswagen is a family-owned VW dealership in Walnut Creek just a short drive away from Bay Area Volkswagen shoppers. We're also one of the largest VW dealers in the United States. Please feel free to contact us if you have any questions regarding our new and used inventory services financing options or scheduling a test drive.
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