3550 Auto Mall Drive
Thousand Oaks, CA 91362

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Sales: 805-301-5690

Used Cars: 805-253-1473

Hours Toggle

Sales Department

Sun 9:00am – 7:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Volkswagen Thousand Oaks

Overall Rating:

4.7 (out of 5)

85% recommend this dealer

102 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent customer service.

Reviewed by NVELVETJanuary 16, 2026

Excellent customer service. Great person to work with. Not only Alex was great but their technicians were also excellent

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for sharing your thoughts about your experience with Volkswagen Thousand Oaks. We appreciate your business and hope to see you again soon! Roger Chammas General Manager rchammas@browningautogroup.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Our family has bought several cars through this

Reviewed by MEG.REILLEYJanuary 16, 2026

Our family has bought several cars through this dealership, formerly Neftin VW. Our recent purchase was a 2025 Taos. Micha was our sales person and the process was smooth and painless! They had the exact car my daughter wanted - she previously had a 2022 Taos that was unfortunately totaled. Thankfully, she was not injured. We now know it's a very safe car. We would be happy to work with Micha again!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thanks for your feedback on your recent visit to Volkswagen Thousand Oaks. It's great to hear that we were able to assist you and that you had such a positive experience. Roger Chammas General Manager rchammas@browningautogroup.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Just great service- as always John and Frank are always

Reviewed by CD92January 15, 2026

Just great service- as always John and Frank are always on top of it As always

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for sharing your thoughts about your experience with Volkswagen Thousand Oaks. We appreciate your business and hope to see you again soon! Roger Chammas General Manager rchammas@browningautogroup.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Volkswagen Thousand Oaks

Are you looking for a Volkwagen dealership near Thousand Oaks you can trust? There's a reason why Volkswagen Thousand Oaks is a premier new and used car dealership. Car buyers and auto enthusiasts choose Volkswagen Thousand Oaks because we provide quality new and used cars for sale at prices our customers can afford. Our knowledgeable staff will answer your questions, help you find the right new car, and can assist with financing. So, if you're looking for a new or used Volkwagen near Thousand Oaks, CA, stop in to Volkswagen Thousand Oaks and we'll get you into the car of your dreams!

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