Santa Cruz Volkswagen Chrysler Dodge Jeep Ram in Santa Cruz including address, phone, dealer reviews, directions, a map, inventory and more

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1616 Soquel Ave
Santa Cruz, CA 95062

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Sales: 831-440-7314

Used Cars: 831-440-3863

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Santa Cruz Volkswagen Chrysler Dodge Jeep Ram

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3 (out of 5)

5 out of 10 people said they would recommend this dealer

1 (out of 5)

They don’t even try

Reviewed by Gregory Thine in Gilroy caApril 09, 2021

Call to find out vehicles available to buy it was put on hold three times with no one ever coming back to answer my call drove over to the dealership and the sales people seemed more interested in talking to each other than they were in trying to help me when I finally got someone and asked him about available vehicles he just pointed and said those are over there and seemed disinterested in actually helping me by a car I’m taking my business elsewhere

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Wouldn’t not shop here

Reviewed by Thanks4Nothing in Santa Cruz, caMarch 25, 2021

I Called to inquire about buying a car and the sales manager made fun of me calling me xxxxxxxx, not surprised their reviews are dismal. The dealership has refused to apologize for their employees behavior, All I was asking for was an apology for his behavior and they wouldn’t even do that

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Wanting help from management, to bad

Reviewed by charlotte in scotts valleyFebruary 11, 2020

Bought the car and in the 1st week the check engine light came on, car was brought back to the dealership and the sensor was reset, 1 week later a repeat, sensor reset, 5 months later again. 3rd time with out a car and they could not get me in for 3 days. Called Sales mgr., Service mgr. and left messages for help. Surprise, no one called back. Who cares, they got your money. If you get in trouble this is not the dealership for you, you are on your own with nice people who do nothing beyond the norm.

Customer Service 1

Buying Process 3

Quality of Repair 1

Overall Facilities N/A

Maximum rating = 5

About Santa Cruz Volkswagen Chrysler Dodge Jeep Ram

Santa Cruz Volkswagen Chrysler Dodge Jeep Ram is one of the oldest local family owned dealerships in California operating since 1972. We strive to offer a relaxed, no-hassle experience whether you are purchasing a new or used vehicle, having your vehicle serviced or repaired or buying a part.
As a 50 year business we have take great pride in being part of the great community of Santa Cruz and are involved in numerous local charities and events including the Santa Cruz Rotary Club, Santa Cruz Little League and the Electric Vehicle Association to name just a few.

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