Volkswagen South Coast in Santa Ana including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1450 Auto Mall Dr
Santa Ana, CA 92705

Get Directions
Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 10:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Volkswagen South Coast

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

259 out of 265 people said they would recommend this dealer

1 (out of 5)

Cheating service dept

Reviewed by Kristy O in Santa AnaApril 22, 2021

Such a disappointing service experience . Took my 95 year old moms can into get it checked over. The service agent Eric told us he could look up records from any dealership for past service. What a lie. My husband said he could get the records from the car or call me for the records to verify. Nope said Eric - I got you covered! In reviewing the records the next morning - the car had the exact service completed by Norm Reeves VW less than 2 years ago and less than 3,000 miles from the date of service at Norm Reeves. Guess their "look up" service isn't very good - convenient enough. In addition, Eric told us an airbag light wasnt covered by the recall and charged us $400 to fix it. Turns out it was covered by a recall. Why do this - its so unethical! Called several times to get some kind of discount or refund for work that clearly didn't need to be completed. It took 3 weeks and repeated calls for the service manager to offer $40 off our next service. REALLY - from a $1,300 un necessary repair? Wow - we used to take all out VW cars for service there before the dealer name switched - with the name switch came the shoddy and un scrupulous service. Never again - buyer beware. They just cheated my 95 year old mother out of $900 dollars - who does that? South Coast VW does that's who.

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

The People's Car!

Reviewed by OC Love in AnaheimJanuary 23, 2020

Recently went to the dealership to check out a VW I saw online. I was met by Raj and he was courteous and knowledgeable. No pressure and showed me a couple of options and we ended up with a Jetta. Perfect car for my son's first car. This dealership is brand new, beautiful and clean. I highly recommend VW South Coast.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Satisfied Customer!

Reviewed by Tamara Beasley in AnaheimApril 03, 2018

I purchased my first VOLKSWAGEN from this place. My salesperson was Sarah. Sarah is knowledgeable and patient. I was nervous about make such a purchase but Sarah took her time explaining the process to me and made me feel at ease. I couldn't be happier with my purchase. Extremely satisfied!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Volkswagen South Coast

Since 1989 the Volkswagen South Coast family has provided Orange County with a friendly and familiar car buying experience that resonates far beyond the dealership. In January of 2010 Roger Penske and the Penske Automotive Group acquired Volkswagen South Coast coupling the two in a partnership that dominates the automotive industry with Happy VW Customers. Purchasing a premier luxury vehicle has never been so fun or easy. Our staff of automotive professionals takes pride in representing the VW brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top