Capitol Volkswagen in San Jose including address, phone, dealer reviews, directions, a map, inventory and more

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911 Capitol Expressway Auto Mall
San Jose, CA 95136

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Sales: 408-335-4363

Used Cars: 408-335-6925

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Capitol Volkswagen

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.1 (out of 5)

32 out of 39 people said they would recommend this dealer

5 (out of 5)

Courteous and Professional

Reviewed by Richard C in San Diego, CAMarch 04, 2021

From start to finish, I had an excellent experience purchasing a used 2009 Porsche Boxster that was in Near Mint/Mint condition from Capitol Volkswagen (DGDG) in San Jose. I had been searching the entire country, literally, for a nice 2009-2012 Boxster (i.e. 987.2, manual), luckily I found a great one at a reputable dealership that was not too far away. Everyone at Capitol Volkswagen that I dealt with made the purchasing experience a good one. In particular, Lori Campbell was very courteous and helpful throughout the purchase and in coordinating the transaction over the internet and phone, and to reserve the car for me, which was important because I live 450 miles away in San Diego. Arthur Fang was also helpful and easy to work with in setting up the financing, while Byron Bautista was great during the actual sit-down and signing of all the 'papers' (it's almost all done on an iPad nowadays). Even the General Manager, Peter Scibetta, chatted with me for a bit which was appreciated. I flew up in the morning, and loved driving my new 'baby' back home. Thank you Capitol Volkswagen!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

1 (out of 5)

Horrible Service

Reviewed by James in San Jose, CAAugust 21, 2019

This dealership tried to sell me a car with many defects then I refunded the car. 1 month later, no car, no money. Stay Away!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Great people, great service!

Reviewed by Drmike in Sacramento, CADecember 02, 2017

It was a great buying experience, especially with Hardik our salesman! If ur gonna buy a car, buy it from him. Great deal, tells you the truth and takes care of you!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Capitol Volkswagen

We want you and every one of our valued customers to feel welcome comfortable and to be thrilled with your new car purchase.
PROJECT100 is our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time!
For you PROJECT100 means that we will provide you with a better environment a higher level of service and VIP treatment.
Capitol Volkswagen is a proud member of the Del Grande Dealer Group.

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