2701 Arden Way
Sacramento, CA 95825

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Sales: 916-407-1039

Used Cars: 916-407-1039

Hours Toggle

Sales Department

Sun Closed
Mon Closed
Tue 11:00am – 5:00pm
Wed 11:00am – 5:00pm
Thu 11:00am – 5:00pm
Fri 11:00am – 5:00pm
Sat 11:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Niello Volkswagen

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

1251 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

They are great at explaining what services your carneeds

Reviewed by bratbabyy2June 20, 2025

They are great at explaining what services your carneeds and why. I like how they continually text you while servicing your auto letting you know how everything is going.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

As always, excellent service received from Niello

Reviewed by AAAUTOBODYAAJune 19, 2025

As always, excellent service received from Niello Volkswagen. Ron was so kind & understanding during this difficult time for me. Will always appreciate Niello's service as they always manage to keep my Volkswagen on the road. Thank you Ron.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very efficient and customer oriented.

Reviewed by donna.lunardiniJune 19, 2025

Very efficient and customer oriented. Wish you were located in Roseville or Rocklin. Appreciate your uber service.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Niello Volkswagen

Since 1955 our service to the community has been marked by a commitment to providing distinctive automotive products and exceptional service while treating our customers with unyielding integrity. All of our VW Certified vehicles hand selected pre-owned inventory and competitive internet specials are updated on our website daily. Niello Volkswagen's Service Department is uniquely qualified to care for your Volkswagen and We are here to offer you the highest level of customer service and care. Our factory-trained and ASE certified technicians are qualified to perform any type of Volkswagen repair or VW service to your automobile.

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