Volkswagen
New Car Dealership in Sacramento, CA
Overall Rating
4/5
Read dealer reviews
Since 1955, our service to the community has been marked by a commitment to providing distinctive automotive products and exceptional service while treating our customers with unyielding integrity. All of our VW Certified vehicles, hand selected pre-owned inventory, and competitive internet specials are updated on our website daily. Niello Volkswagen's Service Department is uniquely qualified to care for your Volkswagen, and We are here to offer you the highest level of customer service and care. Our factory-trained and ASE certified technicians are qualified to perform any type of Volkswagen repair or VW service to your automobile.
If you're looking for service for your new Volkswagen, Niello Volkswagen's trained mechanics can help keep your new car running like new. So give them a call!
Niello Volkswagen Reviews
Overall Rating
4/5
18 out of 25 people recommended this dealer
Overall Facilities:
3.5/5
Really horrible experience
Reviewed by Tony
in Foster City, CA
February 21, 2020
Drove up to this dealership from the peninsula to purchase a 2016 BMW 528i (stock# V13574, VIN#WBA5A5C52GG349893). CarFax showed vehicle as accident-free and no damage. Price was very good. Dealership had confirmed that the vehicle was "super clean". After a two hour drive with checkbook in hand, a quick walkaround of the vehicle and it was clear that the rear passenger side door and quarter panel had been Bondo'ed. The rear bumper had been repainted, as was most of the right side of the vehicle. The paint job was poorly prepped, sprayed, and blended. There was even touches of blue paint on the right front tire. Whoever did the repair work was clearly a rookie and needed LASIK. Not sure how a professional dealership would be able to miss this type of damage and call the vehicle "super clean". Needless to say that the two hour drive home was an unhappy one. A total of four hours of our lives, twelve dollars of toll, $50 worth of gas, 240 miles of driving wasted....
Bait and switch follow up
Reviewed by jack hsiao
in Sacramento, Ca
May 19, 2019
Follow up, Mark Meyer (GM) from Niello VW contacted me the day after review was written. I appreciated Mark reaching out to us personally and apologized for our experience with his sales team. He ensured the car was available for a test drive on our next visit, and he follow up with a competitive offer we couldn't walk away from. Mark, thank you for reaching out to us personally, you have gain our trust. My wife and I are happy to recommend your dealership to our families and friends.
simply fantastic
Reviewed by William S.
in Sacramento, CA.
August 13, 2014
best experience I've ever had buying an automobile. I just went to look at the advertised van, but because of low key approach and no haggling bought the van. thanks to Mark Meyer (sales rep) and especially finance manager T.D. Nguyen for making my Day. thanks to all at Niello VW.
