27750 Eucalyptus Ave
Moreno Valley, CA 92555

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Sales: 855-656-8389

Used Cars: 855-656-8389

Hours Toggle

Sales Department

Sun 9:30am – 9:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:30pm
Sat 9:00am – 9:30pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 7:00am – 5:00pm

Reviews of Moss Bros. Volkswagen of Moreno Valley

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

This is a total scam.

Reviewed by Vacho from LA, CAOctober 21, 2023

This is a total scam. After submitting credit application, it only tells you that they already installed an extra service(Lojack) that you have to pay extra for and it costs about 15% of the price of the car. You are just gonna get a hard inquiry to your credit score for nothing.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Predators

Reviewed by Ateeq Gill from Moreno Valley, CAAugust 03, 2022

Poor service bad customer service they are just sitting there to rip you off and try to take money out of your pocket as much as they can they won’t tell you the exact amount and will make you to sign the contarct.we really had a bad experience going there..Folks if you wanna save your money go some where else they are just predators.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for your feedback. My name is David Ortiz and I want to thank you for giving Moss Bros the chance to earn your business. I would like to get in touch with you so that I can begin to help resolve any issues you might be having. Please call me at 951-485-4188 Ext 8122.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Old school sales Lies Lies Lies

Reviewed by Marci from Temecula CAJune 26, 2022

VW Mos Bros lies to get you in the door for an appt. Very old school sales where bullying, lying and putting you in a chair for hours is the way they think sales works. No respect for the buyer. There are a number of dealer to choose from without dealing with them. I asked more than once on phone if the car I wanted was available and on the lot before paying $50 in gas to drive there. I was told yes and made appt. Once I got there they said car wasn’t there and , “oh I told someone to call and tell you didn’t they call you??” Go elsewhere, buyers be warned. I wouldn’t suggest this dealership to anyone.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for your feedback. My name is David Ortiz and I want to thank you for giving Moss Bros the chance to earn your business. I would like to get in touch with you so that I can begin to help resolve any issues you might be having. Please call me at 951-485-4188 Ext 8122.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Moss Bros. Volkswagen of Moreno Valley

At Moss Bros Volkswagen it's not just about buying a car. It's about finding the right car for YOU. That means we take the time to get to know you... your aesthetic preferences your hobbies and your driving habits.

Moss Bros. Volkswagen serves customers from Riverside San Bernardino Redlands and the surrounding area. Our convenient location combined with a stellar new and used car selection makes us the ideal place to find the car that's just right for you.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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