Moss Bros Volkswagen of Moreno Valley

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Dealer Reviews

Volkswagen New Car Dealership in Moreno Valley, CA

Overall Rating

4.9/5

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Moss Bros. Volkswagen of Moreno Valley is your local auto dealer for new and pre-owned cars including all the new Volkswagen models. If you're in the San Bernardino or Riverside area and looking for a new car, our commitment to excellent customer service ensures that you will find the perfect ride with all the safety, technology and performance features you need. Our Service Department features experienced and certified technicians devoted to performing all of your needed repairs and maintenance in an efficient and timely manner. Discover all the after-market accessories you desire to personalize your ride in our Parts Department.

Our certified mechanics know how to keep your new Volkswagen fine tuned and safe. So if you are in Moreno Valley or the surrounding area, check out Moss Bros Volkswagen of Moreno Valley!

Moss Bros Volkswagen of Moreno Valley Reviews

Overall Rating

4.9/5

152 out of 153 people recommended this dealer

Customer Service:

4.9/5

Buying Process:

4.8/5

Quality of Repair:

5/5

Overall Facilities:

4.8/5

DO NOT SHOP HERE

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

N/A

Overall Facilities:

1/5

Reviewed by Stay away
in Hemet ca
March 06, 2021

If you have a problem at this place don’t post a review they will ignore you. If you do get through they will lie and ignore you until you go away. They charge for add ons they can’t prove were completed the won’t show service records to prove they did the work. Stay away

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2012 VW Jetta Service

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

N/A

Quality of Repair:

5/5

Overall Facilities:

2/5

Reviewed by Luis
in Beaumont, CA
December 16, 2020

I took in my 2012 VW Jetta to be serviced at Moss Bros Volkswagen of Moreno Valley. My car had two recalls and needed the horn replaced and some electrical diagnostics. As soon as I arrived, Francisco Pulido (Service Advisor) greeted me at my car door and immediately checked me in. Francisco worked with me throughout the entire process. He was very professional, polite, and knowledgeable. My car stayed at the shop for two days, and Francisco kept me updated and was very transparent. I generally avoid service shops at dealerships due to cost and reputation. However, I had to take my car in because of the recalls, and I'm glad I took it to Moss Bros. My expectations were exceeded.  Also, the shuttle driver (whose name I can't recall) was great. He was polite and provided exceptional customer service. He drove safely and obeyed all traffic laws. He initiated and maintained a pleasant and appropriate conversation with me throughout the duration of the drive.   If needed, I would return to Moss Bros Volkswagen of Moreno Valley.

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Satisfied

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

N/A

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Francene
in Moreno Valley
May 21, 2020

Excellent always , been dealing with this location  going on 7 years have not disappointed . Very Helpful and and personable.

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Picture of Moss Bros Volkswagen of Moreno Valley in Moreno Valley

Dealership Contact Information

Moss Bros Volkswagen of Moreno Valley 27750 Eucalyptus Ave
Moreno Valley, CA 92555

Sales: 888-910-4397
Used Cars: 888-910-4538

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	9:30am	8:30am	8:30am	8:30am	8:30am	8:30am	9:00am
Close	9:00pm	9:00pm	9:00pm	9:00pm	9:00pm	9:30pm	9:30pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:00am	7:00am	7:00am	7:00am	7:00am	7:00am
Close	Closed	5:30pm	5:30pm	5:30pm	5:30pm	5:30pm	5:00pm

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New Car Locator New Car Inventory for Moss Bros Volkswagen of Moreno Valley in Moreno Valley, CA, 92555 by make:
1 2021 Volkswagen Arteon Vehicles
2 2021 Volkswagen Atlas Vehicles
3 2021 Volkswagen Atlas Cross Sport Vehicles
4 2021 Volkswagen Golf Vehicles
5 2021 Volkswagen Golf GTI Vehicles
6 2021 Volkswagen ID.4 Vehicles
7 2021 Volkswagen Jetta Vehicles
8 2021 Volkswagen Jetta GLI Vehicles
9 2021 Volkswagen Passat Vehicles
10 2021 Volkswagen Tiguan Vehicles