4620 N. Mchenry Ave.
Modesto, CA 95356

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Sales: 209-554-1021

Used Cars: 209-554-1033

Hours Toggle

Sales Department

Sun 9:00am – 7:00pm
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:30pm

Reviews of Central Valley Volkswagen

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Tried to reach the service department at 3:40 on Friday,

Reviewed by Cafe414141@gmail.comJuly 12, 2024

Tried to reach the service department at 3:40 on Friday, no answer, left a message. Called back for the operator and was was asked for an extension and then since I didn’t have any they hung up, same thing happened while I called back again to check the business hours. Called the parts department and someone answered and he transferred me to the service department and someone picked up. Service techs and advisors do a great job, but the people who answer the phones and those who set up the answering system need some help.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to provide us with your feedback. We apologize for the inconvenience you experienced when trying to reach our service department. Your comments are very important to us, and we are committed to improving our customer service. We are glad to hear that our service technicians and advisors met your expectations. However, we are concerned about the difficulties you faced with our phone system and the response from our operators. We will be addressing these issues immediately to ensure a more seamless and helpful experience for our customers in the future.

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Central Valley VW did what they promised.

Reviewed by Oakr8rsJuly 01, 2024

Central Valley VW did what they promised. We negotiated a deal and there were no changes in the end

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your positive feedback! We're pleased to hear that we delivered on our promises and that there were no changes to the deal we negotiated. At Central Valley Volkswagen, transparency and trust are our top priorities. If you have any further questions or need assistance, please feel free to reach out. We appreciate your business and look forward to serving you again in the future. Thank you for choosing Central Valley Volkswagen!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We bought a VW ID.

Reviewed by thebyronfamilyAugust 16, 2023

We bought a VW ID.4 last weekend and we are thrilled with our purchase! Kelii sold us the car and he is fantastic. Knowledgeable, friendly, honest, and overall very good at his job! He has gone above and beyond to be helpful in our first few days of ownership with answering lots of questions about electric cars and making sure the car got properly detailed. Overall our experience with this dealership has been excellent. Chris in financing is also very easy to work with and professional.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for taking the time to share your outstanding experience with us after purchasing your VW ID.4 at Central Valley Volkswagen! We're absolutely thrilled to hear that your car-buying journey was filled with such positivity. It's wonderful to know that Kelii's knowledge, friendliness, and honesty left such a positive impression on you. We take great pride in our team's commitment to providing top-notch customer service, and Kelii's dedication to going above and beyond for you is truly appreciated. We're glad to hear that he was not only able to assist you during the purchase process, but also in the days following by addressing your questions about electric cars and ensuring that your new vehicle was properly detailed to your satisfaction. Your kind words about our dealership's overall experience and Chris's professionalism in financing mean a lot to us. Our aim is to provide a seamless and enjoyable experience from start to finish. Thank you for choosing Central Valley Volkswagen and for sharing your feedback with us. If you have any further questions or require assistance in the future, please don't hesitate to get in touch. We're here to provide ongoing support and ensure your satisfaction. Congratulations on your new VW ID.4, and we wish you many exciting and wonderful journeys ahead.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Central Valley Volkswagen

At Central Valley Volkswagen, we're proud to offer one of the largest selections of new and pre-owned cars, trucks, SUVs, and vans! Whether you're in the market for a new Volkswagen or are searching for a quality pre-owned vehicle for sale, we're sure to meet your needs. Located at 4620 N. McHenry Ave. in Modesto, our auto dealership is easily accessed from any part of town.

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