Merced VW

4 months after sale still no dmv tags. Office staff is completely unhelpful and leave you hold for eternity. Previous owner was much better.

My car buying experience at Merced VW Kia was absolutely fantastic. Fabian and Stephen were super friendly and very caring and made everything as painless as possible. We were in and out within 2 hours with a new used car. Thanks guys! We appreciate you!

I made an appointment one month ago so that the Merced CA VW repair shop could look at a warning light on my dashboard. When I arrived, I was asked did I want to wait, or leave and come back later? About one hour later, I returned and no one had looked at my car. I asked if I should continue to wait. I was then told a mechanic had recently quit and they could not guarantee they would be able to look at my car today. So I made another appointment for one month later. Today when I showed up I was told the dealership was having computer problems and there was no guarantee anyone would be able to look at my car today. I rearranged my schedule for both appointments. If you make an appointment with the Merced VW repair shop, it means virtually nothing. If a customer makes an appointment and the repair shop cannot do the work on the time and date specified, then the customer should be contacted so that the customer’s time is not wasted.