Volkswagen
New Car Dealership in Hawthorne, CA
Overall Rating
4.8/5
Read dealer reviews
Pacific Volkswagen is located in the heart of the South Bay, and is the largest Volkswagen dealership on the west coast. As a member of the LAcarGUY family of dealerships, Pacific VW puts a premium on customer experience. Whether you are buying a new vehicle or servicing your current VW, we want to make sure you have a no-pressure, stress free experience. In fact, Pacific Volkswagen was named a "Dealer of Excellence" by J.D. Power and Associates.
Pacific Volkswagen's service reps and mechanics are Volkswagen trained and utilize the latest cutting edge technology to keep your car running smoothly.
Pacific Volkswagen Reviews
Overall Rating
4.8/5
82 out of 86 people recommended this dealer
Deceptive
Reviewed by Cora
in Hawthorne, CA
September 04, 2019
We tried to purchase a used vehicle from this location. We wanted to purchase it with cash, but they wanted us to sign a Credit Report Request Form (something about the Patriot Act and how were potential xxxxxxxxxx and whatnot). Turns out you DON'T have to fill out this form if you are paying cash, but if the price is more than 10k you need to fill out an 8300 Form from the IRS to report the transaction. (Bonus: personal check is not cash, cashier checks and money orders ARE cash, so unless you have actual dollar bills, don't "buy with cash" during a holiday when banks are closed). Needless to say George the desk manager walked out of the office without so much as a "have a good day" when I flat out said we weren't signing a Credit Report form. AND BY THE WAY, IT ISN'T FOOLING ANYBODY JUST BECAUSE YOU LITERALLY WRITE "NO CREDIT CHECK" ON THE FORM AND STILL ASK FOR OUR SIGNATURE. Come on guys, get it together. Oh, and Helio the salesman was nice.
Not worth my time
Reviewed by Informed researcher
in Manhattan Beach
June 06, 2019
I did my research and offered a good price they came back with price for the wrong vehicle year which made the price $5.5k more than offered. the said they would take off $2k and came back with a price $900 less, I pointed out there errors and they looked stupefied that Would question their data. Don't buy a used car here!!!
I would highly recommend Christopher Estrada
Reviewed by Paul
in Sweden
January 07, 2018
I would highly recommend Christopher Estrada when looking for a new or used car. He took his time and answered all of my questions and there were many questions. I feel the best deal is when both customer and vendor are satisfied, Christopher delivered.
Thanks again
Paul from Sweden
