17110 Gale Ave
Hacienda Heights, CA 91745

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Sales: 626-965-7500

Used Cars: 626-965-7500

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Puente Hills Volkswagen

Overall Rating:

3.2 (out of 5)

65% recommend this dealer

78 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Miguel was extremely helpful and professional throughout

Reviewed by aadlerJanuary 16, 2026

Miguel was extremely helpful and professional throughout the process of getting a quote for a Tiguan SE. He was responsive, transparent, and took the time to clearly explain pricing and options without any pressure. Even when I decided to pursue a more local option, he remained courteous and supportive. I really appreciated his honesty and customer-first approach, and I wouldn’t hesitate to recommend him to anyone shopping for a Volkswagen.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Puente Hills Volkswagen!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The whole process with Puente Hills VW could not have

Reviewed by JustinsJanuary 10, 2026

The whole process with Puente Hills VW could not have been any easier or better. Miguel, Anthony, and Lina were all great. They are genuinely friendly, professional and good people. It was a fantastic dealership experience all around. I will use them again and will recommend them to anyone shopping for a car.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thanks for your feedback on your recent visit to Puente Hills Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Miguel Pedroza is my sales consultant; I don't have any

Reviewed by sombat4uDecember 31, 2025

Miguel Pedroza is my sales consultant; I don't have any negative comment about him. He delivered my car in heavy rain to my door step. Thank you Miguel for your excellent service I never forget!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Sombat, Thank you so much for taking the time to review Puente Hills Volkswagen and for your kind words about Miguel! He is an excellent Sales Professional and we appreciate you taking the time to recognize him! Take care and enjoy your new GLI!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Puente Hills Volkswagen

At Puente Hills Volkswagen we see customers as our guests. Guest satisfaction is not just a catch phrase it's what we live by. Our strength at Puente Hills Volkswagen is our product knowledge. You see our staff are not just VW sales service and parts people they are VW owners as well. Who better to serve you than a person who drives a Volkswagen themselves.

Our main concern in the sales department is your needs. By going the extra mile for our guests we achieve higher customer satisfaction and create lifetime guests. Our sales department is staffed with long-time Volkswagen certified salespeople managers and finance professionals.

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