10800 Trask Ave
Garden Grove, CA 92843

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Sales: 833-918-6555

Used Cars: 833-918-6556

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Volkswagen of Garden Grove

Overall Rating:

4.6 (out of 5)

85% recommend this dealer

182 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

This was the worst dealership experience I’ve had.

Reviewed by VW Driver from Huntington Beach, CAJanuary 08, 2026

This was the worst dealership experience I’ve had. I paid $250 for a diagnosis on a rear door that wouldn’t latch. They told me the wiring harness was bad and couldn’t be repaired, and they kept the fee even though they couldn’t fix the problem. A certified Volkswagen independent mechanic later confirmed the harness was fine, the door lock itself needed replacement. I provided photo and video proof, but the dealership still refused to refund the diagnostic fee. I was considering buying a new Volkswagen, but after this experience, I won’t be returning.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

$250 for wrong diagnosis, refused refund; second mechanic

Reviewed by VW DriverJanuary 08, 2026

$250 for wrong diagnosis, refused refund; second mechanic fixed simple doorlock issue won’t return.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had a fantastic experience buying my car from Carlos.

Reviewed by ErickDecember 28, 2025

I had a fantastic experience buying my car from Carlos. He was incredibly professional and never made me feel pressured to make a decision. He took the time to answer all my questions and made the entire process seamless. If you’re looking for someone who is honest and easy to work with, go see Carlos!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Volkswagen of Garden Grove

Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.

Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problem. Need to make a service appointment? Yup we can do that here too. Of course we always love to put a face to a name so check out our business hours and directions if you'd like to visit in person. Thank you for giving us the opportunity to earn your business.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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