1435 Encinitas Blvd
Encinitas, CA 92024
Sales: 760-753-6256
Used Cars: 760-753-6256
Sales Department
| Sun | 10:00am – 5:00pm |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 7:00pm |
| Wed | 8:30am – 7:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | Closed |
See all dealerships near Encinitas, CA that carry Volkswagen
Showing the most recent reviews from Cars.com and DealerRater.
Knew exactly what I wanted and was ready, willing and
Knew exactly what I wanted and was ready, willing and able to buy an in stock vehicle, immediately. The finance "Manager" Alfredo, has no idea how to process loan documents electronically, and this delayed my transaction and shipping to Hawaii by over two weeks longer than it should. If you buy a car and want the dealership to shuffle your paperwork around circa 1990 and send things UPS Ground 5 day to banks when dealer bank portals can auto underwrite existing customers loans within one hour, (basically one poor decision after another and bad execution later), and take two weeks to get a deal done...then this is your place. VW Corporate stated they can not even reach them. The place is the size of a postage stamp, and no one can locate anyone at the dealership. The owner sounds like he has very little control or knowledge over the poor transaction execution. Arrogance + incompetence is not a good combination. Was also over charged for financing and they never addressed the quote discrepancy. Finance department needs a house cleaning.
Maximum rating = 5
Easy scheduling.
Easy scheduling. Courteous staff. Prompt mechanical service. Great experience all around. Highly recommend. The whole experience is great!
Dealer Response
Thank you for choosing Herman Cook Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Maximum rating = 5
Everything great.
Everything great. A great environment to wait for your vehicle and get some work done.
Dealer Response
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Maximum rating = 5
As a family operated and community minded business Herman Cook Volkswagen is dedicated to building customer loyalty through personal integrity and customer satisfaction. Please take the opportunity to come in and see for yourself why, for comfortable and personal service the best is not always the biggest.
Nationally recognized as the Dealership of the Year by the American International Automobile Dealer Association as well as being an AAA Approved Service Facility for over 20 years Herman Cook Volkswagen is extremely proud of its nationally renowned reputation in customer satisfaction.
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