1435 Encinitas Blvd
Encinitas, CA 92024
Sales Department
Sun | 10:00am – 5:00pm |
Mon | 8:30am – 7:00pm |
Tue | 8:30am – 7:00pm |
Wed | 8:30am – 7:30pm |
Thu | 8:30am – 7:00pm |
Fri | 8:30am – 7:00pm |
Sat | 9:00am – 6:00pm |
Service Department
Sun | Closed |
Mon | 7:30am – 5:30pm |
Tue | 7:30am – 5:30pm |
Wed | 7:30am – 5:30pm |
Thu | 7:30am – 5:30pm |
Fri | 7:30am – 5:30pm |
Sat | Closed |
See all dealerships near Encinitas, CA that carry Volkswagen
Showing the most recent reviews from Cars.com and DealerRater.
I bought a beautiful car.
I bought a beautiful car. That has several scratches. And the front bumper had 6 holes drilled into it despite the fact I signed no front license plate. So they said they would fix the bumper. It's looks worse now. They returned the car with sanding material all over it. Filthy and with scratches. Well see if they do the right thing. So upset. And really upset because my concerns were blown off. It's not over. I am getting my brand new car fixed right.
Maximum rating = 5
Bait and Switch Pricing
The VW website showed a price for installing an accessory by this dealer. When I had the dealer do the work they added about $40 to the price. Their explanation boiled down to "buyer beware". There are a number of good, honest VW dealers in the San Diego Area so there is no need to go to this one for service.
Maximum rating = 5
Just beware - Bait and Switch.
Just beware - Bait and Switch. The official VW website posted the price for and accessory installation at Herman Cook Volkswagen. When I had the work done, they surprisingly added about $40 to the price. When I asked them why the price was more I was given a "buyer beware" type of explanation. They raised the price because they can.
Maximum rating = 5
Proudly Serving San Diego County Since 1967
As a family operated and community minded business Herman Cook Volkswagen is dedicated to building customer loyalty through personal integrity and customer satisfaction. Please take the opportunity to come in and see for yourself why for comfortable and personal service the best is not always the biggest.
Nationally recognized as the Dealership of the Year by the American International Automobile Dealer Association as well as being an AAA Approved Service Facility for over 20 years Herman Cook Volkswagen is extremely proud of its nationally renowned reputation in customer satisfaction.
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