Herman Cook Volkswagen

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Dealer Reviews

Volkswagen New Car Dealership in Encinitas, CA

Overall Rating

4.8/5

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Proudly Serving San Diego County Since 1967

As a family operated and community minded business, Herman Cook Volkswagen is dedicated to building customer loyalty through personal integrity and customer satisfaction. Please take the opportunity to come in and see for yourself why, for comfortable and personal service, the best is not always the biggest.

Nationally recognized as the Dealership of the Year by the American International Automobile Dealer Association as well as being an AAA Approved Service Facility for over 20 years, Herman Cook Volkswagen is extremely proud of its nationally renowned reputation in customer satisfaction.

Need service for your new Volkswagen? Herman Cook Volkswagen's Volkswagen-trained mechanics can help.

Herman Cook Volkswagen Reviews

Overall Rating

4.8/5

33 out of 34 people recommended this dealer

Customer Service:

3/5

Buying Process:

3/5

Quality of Repair:

1/5

Overall Facilities:

1/5

The worse experience I have ever had in my life

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by Iosif Sakhnin
in Escondido Ca 92025
December 30, 2019

The worst customer experience I have ever had. The Manager is greedy and only cares about money. I so sad that great German company like VW with let a horrible Salea Manager run their operations

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Fast and great attention

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

N/A

Overall Facilities:

N/A

Reviewed by Eder
in El Cajon
November 06, 2019

I liked the fast they were considering how the regular process of buying a car is. They knew I was in a hurry and tried to push the process for me. Very appreciated

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Mary D

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

N/A

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Mary
in Encinitas California
May 06, 2016

I purchased '00 Jetta as a used car more than a decade ago from Cook, and ever since then it has been serviced by the talented mechanics there. The place is always spotless, the faces familiar and very friendly. I trust Alan specifically and he always gives me the straight scoop. Janette in the payments department is friendly and thorough. Whenever I am waiting for my car, I browse the new beauties, but the get back into my clean & shiny vehicle & motor home. I've had several VWs in my life & maybe there's room for another. Good value and good engineering.

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Dealership Contact Information

Herman Cook Volkswagen 1435 Encinitas Blvd
Encinitas, CA 92024

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New Car Locator New Car Inventory for Herman Cook Volkswagen in Encinitas, CA, 92024 by make:
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