Dublin Volkswagen

Unfortunately, there were discrepancies in our contract. Despite our explicit instruction to the finance manager, a service was added to our contract without our consent. We were subsequently informed that a refund check would be processed for this oversight. However, to date, we have not received any refund or clarification. I have previously left a message for the GSM and also reached out to Volkswagen for support in addressing this matter. I am eager to have this matter resolved , but have to use the power of the internet to voice my poor to say least experience.

My 2012 VW GTI WAS STOLEN FROM THIS DEALERSHIP while being serviced. VW Dublin knew the car was missing for 2 days (apparently they were looking for the car on their lot) before telling me or the police and actually accused me of stealing my own car, by possibly picking it up from the service department with another key and not paying for it 🤬!! When the police came to write the report they also thought the dealership was very suspicious and something was off; a police report was filed and under further investigation. Omar, the GM told me that they felt bad and would "make me whole" with the purchase of another car. They provided us with loaner during the time insurance was processing the claim. After the claim was processed I returned to the dealership to be "made whole" on a used car they had on the lot and proceeded to see my STOLEN CAR on their lot! Since the car was "stolen", the police towed the salvage title car and it was sold at auction. This was a rare GTI and was a family car from my sister...very sad and disappointing on every level. I would not recommend this dealer for anything and BEWARE!! This dealership lied and harassed me, and stole/lost my car!!!

This place will cost you an arm and a leg, steer away or Be prepared to be robbed through their shady tactics for just about anything