5515 Car Country Drive
Carlsbad, CA 92008

Get Directions

Sales: 844-509-1636

Used Cars: 844-509-1636

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Reviews of AutoNation Volkswagen Carlsbad

Overall Rating:

4 (out of 5)

82% recommend this dealer

91 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My service appointment went great!

Reviewed by Jane HNovember 20, 2025

My service appointment went great! I was immediately greeted by a service manager (Will) who answered all my questions and got my serviced and washed in a very timely manner. He was sure check all my areas of concern and provided very helpful answers. The waiting area is also a good place to get work done while waiting-clean and quiet with good wifi. The reception desk was exceptional and also very attentive to my car needs. Thank you to the entire staff!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello Jane, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Volkswagen Carlsbad! We hope to be of service to you again in the future. Best wishes, AutoNation Volkswagen Carlsbad

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They took less time than I expected, they were beyond of

Reviewed by garmar2007November 13, 2025

They took less time than I expected, they were beyond of my expectations , thank you.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

The smudges on the central armrest have not been removed,

Reviewed by fpologeaNovember 10, 2025

The smudges on the central armrest have not been removed, while other fixes have been completed successfully. I was promised when I first purchased the car in mid October they will be taking care of, but unfortunately that idid not happened.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (760) 818-7893 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top