6150 Wible Road
Bakersfield, CA 93313

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Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Volkswagen Bakersfield

Overall Rating:

3.3 (out of 5)

61% recommend this dealer

28 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Poor customer service - they would not listen to my

Reviewed by EMAE82June 19, 2024

Poor customer service - they would not listen to my request regarding the noise in the car and for it being express service it took 6 hrs

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Volkswagen of Bakersfield treated me awful at the service

Reviewed by JUNIORSNAVEJune 06, 2024

Volkswagen of Bakersfield treated me awful at the service department. It was a female worker that needs to learn customer service. She was so rude and other customers noticed and said they had the same experience.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

They fixed the simple thing easily enough and got the

Reviewed by HOTRAILECGJune 02, 2024

They fixed the simple thing easily enough and got the part in promptly so that's why I gave them at least 3 stars. However for the main concern, I don't feel their answer is acceptable.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Volkswagen Bakersfield

What makes our Volkswagen dealership in Bakersfield CA different than any of the other Volkswagen dealerships in the Bakersfield area is that we focus on so much more than just getting you a new car. We know how important your vehicle is to you and your family, so wouldn’t you want to make sure to get the best possible new car in Bakersfield you can? We think so, which is why we do what we do: provide you and your family with a reliable, affordable vehicle full of high-tech features. So the next time you’re thinking about getting a new car in Bakersfield, think outside of the box and come to the experts at Volkswagen Bakersfield. You won’t be disappointed.

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