Crain Volkswagen of Fayetteville

I don’t usually leave reviews, but I feel obligated to warn others. My experience at this dealership was disappointing from start to finish. The prices were not competitive—other local dealers offered better deals on the same vehicles, both new and used. What’s worse, the sales staff didn’t seem interested in working with me to find the right fit—they were pushy, vague, and at times misleading. When it came to financing, things only got worse. The finance department was extremely aggressive, using high-pressure tactics and shady add-ons to inflate the deal. It felt more like a trap than a transaction. To top it all off, I saw firsthand how little care was given to customers' vehicles left for trade or service. It’s clear the focus here isn’t on long-term relationships or customer satisfaction—just short-term profit. Do yourself a favor and shop around before settling here. There are honest dealerships out there—this just isn’t one of them.

•Contracts (EM) Employment Discrimination (DO) Seller Plaintiff (Debt Collection) (BP) Buyer Plaintiff by Fed Chairman (QT) Real Property- Other •Torts (NM) Automobile (DF) Slander/Libel/Defamation •Miscellaneous Civil (OM) Civil-Other

If I could give this dealership a 0 I would . I have been to this dealership several times and have been disappointed with them every single time . They wasted my day today and cost me 250 miles of driving due to incompetent customer service . I will never set foot in this dealership again . If you want good customer service you may wish to look elsewhere in my opinion .