3700 N 89th St
Scottsdale, AZ 85251

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Sales: 480-424-3560

Used Cars: 480-424-3560

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Chapman Volkswagen

Overall Rating:

4.9 (out of 5)

91% recommend this dealer

479 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I’ve always had timely and HONEST service.

Reviewed by kg27azDecember 12, 2025

I’ve always had timely and HONEST service. I don’t need to go to a dealership since my car is older but for certain repairs I trust them alone

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

This dealership will never get a 5 star because of the

Reviewed by lizDecember 08, 2025

This dealership will never get a 5 star because of the finance guy when I purchased the vehicle.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

So far so good, had to take my new GTI in for recommended

Reviewed by STDecember 05, 2025

So far so good, had to take my new GTI in for recommended maintenance. Decided to try Chapman as the one near my residence seems to have quite a few bad reviews regarding the service department. Dylan was great, I will definitely be back.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Chapman Volkswagen

When looking for superb customer service, a friendly, knowledgeable, staff and the complete lineup of Volkswagen vehicles, turn to Chapman Volkswagen. Our dealership, located at 3700 N 89th St., Scottsdale, AZ, features a premier Service Department, well-stocked Accessories and Parts departments and an inviting waiting area with free Wi-Fi. In addition to new vehicles, Chapman Volkswagen has certified pre-owned Volkswagen and many other pre-owned makes and models. You can view our complete inventory, pre-qualify for financing and schedule service appointments online. Or, call us at 480-424-3560 to schedule a test drive of your favorite Volkswagen vehicle.

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