3700 N 89th St
Scottsdale, AZ 85251

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Sales: 480-424-3560

Used Cars: 480-424-3560

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Chapman Volkswagen

Overall Rating:

4.9 (out of 5)

91% recommend this dealer

482 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Ray at Chapman in Scottsdale was most helpful, courteous,

Reviewed by fihawksDecember 31, 2025

Ray at Chapman in Scottsdale was most helpful, courteous, and accelerated the process. He gave us a very friendly send off. Would go back again.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

From The Moment I Got A Hold Of Lester, He Immediately

Reviewed by Aaliyah from Phoenix, AZDecember 23, 2025

From The Moment I Got A Hold Of Lester, He Immediately Went To Work Trying To Help Me. I Was In A Bit Of A Situation & He Was Calm, Patient & Understanding. I Am So Happy I Trusted Him Because Saturday December 20th, I Purchased A Car. Thank You So Much For EVERYTHING Lester !!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We appreciate you taking the time to share your experience with us and we look forward to serving you again.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

The Experience I Had Saturday Is Beyond What Words Can

Reviewed by AaliyahDecember 23, 2025

The Experience I Had Saturday Is Beyond What Words Can Explain. Never Had A Dealer Be So Open & Honest. My Salesman Was Great !! I Was In & Out Of Finance In Minutes & In My New Car & On The Road. 10/10 Customer Service !!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Chapman Volkswagen

When looking for superb customer service, a friendly, knowledgeable, staff and the complete lineup of Volkswagen vehicles, turn to Chapman Volkswagen. Our dealership, located at 3700 N 89th St., Scottsdale, AZ, features a premier Service Department, well-stocked Accessories and Parts departments and an inviting waiting area with free Wi-Fi. In addition to new vehicles, Chapman Volkswagen has certified pre-owned Volkswagen and many other pre-owned makes and models. You can view our complete inventory, pre-qualify for financing and schedule service appointments online. Or, call us at 480-424-3560 to schedule a test drive of your favorite Volkswagen vehicle.

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