Kendall Volkswagen of Anchorage in Anchorage including address, phone, dealer reviews, directions, a map, inventory and more

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6115 Old Seward Hwy
Anchorage, AK 99518

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Sales: 866-551-7259

Used Cars: 855-981-5391

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Kendall Volkswagen of Anchorage

Overall Rating:

4.3 (out of 5)

82% recommend this dealer

22 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best service EVER!

Reviewed by Sam Watt from Fairbanks, AKSeptember 02, 2019

The best service I have EVER received from a dealership! I had to drive down 6 hours from Fairbanks to get a recall done and felt like I walked into the dealership as a member of their family. Johnny was so great! He was accommodating, kind and efficient in processing my vehicle and getting me back on the road in a timely manner. Darleen, whom was able to get me in a rental for the short time period was also great and proving such personal customer service. Thank y’all so much! You made my day so worthwhile and I left the dealership smiling!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your feedback. We're glad you had such a wonderful experience with us!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

2014Touareg service

Reviewed by Chris Curnow from Fairbanks AlaskaJanuary 17, 2019

had to have car shipped to anchorage for a recall which I took care of with no help from Kendall the dealer then was told fob didn’t work to open car I don’t understand how they unloaded the car when they said the battery was shot now they want 527 dollars to replace battery then fix the recall problem than I got to figure out how to get the car back to Fairbanks thanks Kendall for nothing!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Chris, we are disappointed to hear that you did not have a more positive experience with us. Our Service Manager, Romel Holmes, would like to speak with you regarding this situation and will be in contact with you shortly.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Exactly what I was looking for.

Reviewed by Paul Myers from Anchorage, akNovember 17, 2018

I was in the market to buy a new vehicle and had been to all of the dealerships in Anchorage. I stopped by Kendall Volkswagen second to last, just to see if there was any SUV's in the price range I was looking at (30k-40k). I saw the Volkswagen Tiguan. The previous car I had was the Subaru Forester XT and loved it, but it was no longer in production and I had to get something new. First of all I want to say that the new location (6115 Old Seward Hwy) was by FAR the best laid out dealership in Anchorage and also was the cleanest in town. The new building is awesome. I had a great experience working with their sales team! My salesman was Marko and he was super knowledgeable about Volkswagens. I test drove the 2018 Tiguan and was hooked. It had all the amenities that I wanted and they had various models. Marko was great to work with and the dealership wasn't pressing me to JUST MAKE A SALE. It came down to great professionalism! It should always be about what fits best for the consumer and not just making people feel pressured into buying something. I worked with one of the sales managers on the Volkswagen side named Firmen and he was super easy to deal with. The whole transaction came through super fast. I have bought several vehicles and to be out the door in three hours from just walking in was a great sign of relief! I work in Law Enforcement and they had additional rebates for the vehicle, just for Military and First responders. The sale department was great at answering any of the questions I had. I'm super happy with my new purchase and I would recommend Volkswagen to all of my friends. Great value for a sweet ride!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Congrats on your new Tiguan! We are so glad that you enjoyed you car buying experience and found exactly what you wanted! Your recommendation means a lot to us and we're so happy to have earned it. We hope you have a fantastic day!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Kendall Volkswagen of Anchorage

Welcome to Kendall Volkswagen of Anchorage! Located in Anchorage AK Kendall Volkswagen of Anchorage is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Kendall Volkswagen of Anchorage a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned VW you've come to the right place.

At Kendall our mission is to deliver an unrivaled customer experience through highly motivated knowledgeable and caring professionals.

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