Volkswagen and Mitsubishi
New Car Dealership in Florence, AL
Overall Rating
1.8/5
Read dealer reviews
Long Lewis Volkswagen Mitsubishi is the go-to dealer for anyone who wants a new Volkswagen or Mitsubishi in Florence, AL. Long Lewis Volkswagen Mitsubishi has a great selection of Tiguan, Passat, Outlander and Outlander Sport models as well as competitive pricing.
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Long Lewis Volkswagen Mitsubishi Reviews
Overall Rating
1.8/5
1 out of 5 people recommended this dealer
Best dealership in this town
Reviewed by Anurag Patel
in Florence
December 31, 2020
They have really finest car, even old car looks like brand new, everything is fair,all the information is accurate, the process is really easy and simple, and they are really fast in every process, they provide really flexible financing options. I would recommend this to everyone.
Dishonest business practice
Reviewed by Michael
in Florence, AL
October 16, 2019
Bought tires and was given written price which included installation. I left my car as the tires would be in by 2 PM and installed by 5PM the same day, all is great, but then was called that quote didn't include installation. Installation would cost $65. Tires didn't arrive that day, had to leave overnight and when we picked up the car the next day, they added an $89 wheel alignment that I didn't request or approve. Usually wheel alignments have a technical report proving data on how much out of spec wheels are and then final data with wheels within spec, that report wasn't provided. They did refund the alignment, but still not happy that I was given a written quote that was not honored.
Poor Service for Recall
Reviewed by Mark
in Tanner, AL
April 20, 2018
I have a 2015 Outlander and made an appointment 2 weeks in advance to address 3 recalls on my vehicle not service or an oil change but THREE recalls. The day before my appointment, I received an email stating I would need to leave my car for the repairs. Since I had not made arrangements for that (I live 50 miles away) I was extremely upset. I called and was told to come in at 8 am and they would work me in. Need I say again, I had an appointment. I've always thought if I or anyone makes an appointment, it's just that.....an appointment. I will not go back.
