1490 Center Point Pkwy
Birmingham, AL 35215

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Sales: 205-856-6520

Used Cars: 205-856-6520

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Serra Volkswagen

Overall Rating:

4.4 (out of 5)

89% recommend this dealer

1370 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Pleasant experience!

Reviewed by fowlercassondraJune 13, 2025

Pleasant experience! The tech took the time to explain what was going on with my car in detail.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The salesman John was awesome from the first time he call

Reviewed by carolitahines7June 13, 2025

The salesman John was awesome from the first time he call my phone, he way beyond and I really appreciate.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

AMANDA GREETED ME AT MY CAR AND TOLD ME IT WOULD BE ABOUT

Reviewed by rita.jamesJune 12, 2025

AMANDA GREETED ME AT MY CAR AND TOLD ME IT WOULD BE ABOUT 1 HOUR TO HOUR IN A HALF AND I COULD SIT IN CUSTOMER SERVICE AREA AND SHE WULD LET ME KNOW WHEN MY CAR WAS READY.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Serra Volkswagen

We appreciate you taking the time today to visit us on Cars.com. Our goal is to give you an interactive tour of our new and used inventory as well as allow you to conveniently get a quote schedule a service appointment or apply for financing.

At our dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.

Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!

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