3501 Lancaster Dr
Madison, WI 53718

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Sales: 608-243-5530

Used Cars: 608-243-5550

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of East Madison Toyota

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

1470 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

I have been going to East Madison Toyota for many years.

Reviewed by jjhanso2November 25, 2025

I have been going to East Madison Toyota for many years. They have Professional and friendly sales and service. Hoping for more helpful follow-up.. Thank You.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your continued trust in East Madison Toyota. We appreciate your feedback about follow-up and will keep it in mind. Please reach out anytime if you need assistance.

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Robyn was a pleasure to work with.

Reviewed by MIRANDA.WENDLERNovember 22, 2025

Robyn was a pleasure to work with. We felt supported and seen through the whole process. We are forever customers. Thank you!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Traveling from out of state and had TPM light that would

Reviewed by Shawn from Minneapolis MNNovember 19, 2025

Traveling from out of state and had TPM light that would not go out even after inflating all my tires. I stopped by and had one of the best service experiences in all of my years driving Toyotas! Bob (and AJ) jumped right in - explaining to me that there is tire pressure monitoring on the full time spare and then instructing me on how to (best yet, showing me how to) lower the spare from the chain under the vehicle and then demonstrating how the jack and tools work - hopefully I will never need them but great that their customer care is such a high level to make sure I had the information. All of it with a smile and great interaction between the entire service crew. Great culture at East Madison Toyota! Thanks again for Wisconsinites helping this Minnesota guy ;-)

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We're glad our team could assist you with the tire pressure issue during your visit. Providing helpful guidance and a positive experience is important to us at East Madison Toyota. Thank you for sharing your kind words.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About East Madison Toyota

Welcome to East Madison Toyota, where our dedicated team is ready to help you find the perfect new Toyota or used car in Madison. Our commitment to excellence has earned us prestigious recognitions, including being named the 2024 Top Workforce in Dane County and the 2024 Top Dealership to Work For by Automotive News. We’ve also been also been awarded the 2025 Consumer Satisfaction Award by Cars.com. These accolades reflect our dedication to creating a positive and supportive environment for both our staff and customers. With years of experience and extensive training, the East Madison Toyota team is equipped to get you into a New, Used or Toyota Certified Used that was built just for you. Our friendly and knowledgeable staff is here to guide you through every step of the car-buying process, ensuring a seamless and enjoyable experience. Conveniently located off the I90/94 and 151 interchange, East Madison Toyota is easily accessible from Rockford, Minneapolis, and Milwaukee, making your visit a breeze. Come visit us today and discover why we are the preferred choice for Toyota enthusiasts in the region.

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