800 S. 3rd St
La Crosse, WI 54601

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Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 5:30pm
Wed 8:30am – 5:30pm
Thu 8:30am – 8:00pm
Fri 8:30am – 5:30pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Toyota of La Crosse

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I have a full warranty and my air conditioner leaked o.

Reviewed by Jim from Viroqua area September 05, 2024

I have a full warranty and my air conditioner leaked o. A road trip last year and they said they need to charge me $150 to look at it because the insurance company won't cover it. Also, the gas tank cover hinge broke, I scheduled my day to come in and get it replaced and when I got here they said this appointment is only to verify that it's broken and now I need to schedule another appointment to come in to have it replaced...they didn't tell me this prior and each trip is about 3 hrs round trip. It feels they want to rake me over the coals because they are protecting the insurance company... their loyalty feels like it's with the insurance company... therefore my family and I will be shopping elsewhere from now on. I wouldn't get any extra insurance when you buy new... they promise but don't deliver without a fight.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Your experience is not reflective of our standards. We will investigate this matter further to ensure it doesn’t happen again.

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Maximum rating = 5

5.0 (out of 5)

Andrew P did a wonderful job assisting me with my goal of

Reviewed by Susanne from Westby, WiMarch 30, 2024

Andrew P did a wonderful job assisting me with my goal of purchasing a new Rav4 hybrid. I am thankful for the opportunity to work with Toyota and Andrew P. Thanks again! Susanne

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for recognizing our commitment to quality service! It’s incredibly rewarding to know we’ve been able to deliver the care you deserve. We appreciate you choosing us!

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Maximum rating = 5

5.0 (out of 5)

I had an amazing experience purchasing a 2020 Toyota Rav

Reviewed by Tricia from Lacrosse WI February 12, 2024

I had an amazing experience purchasing a 2020 Toyota Rav 4. Lisa, Ben, and Katie were amazing!! I was greated with smiles the entire experience. I was asked multiple times how can we help you. When all was said and done, I was super stoked about having a newer vehicle to depend on and something my mom could get in and out of. See, mom is a double leg amputee. Since she lost her second leg she was not able to get in and out of my car. Lisa helped us both find an amazing vehicle that would allow my mom to be able to go for rides again. Now, I can take my mom anywhere. Thank you all for taking care of us so well. You're all amazing!!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Your positive experience with our team is what we aim for with every customer. We’re thrilled to know we met your expectations, and we’re grateful to have you as part of our community at Toyota of La Crosse.

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Maximum rating = 5

About Toyota of La Crosse

Since the very first day of business Toyota of La Crosse has made it our #1 priority to ensure that every customer is 100% satisfied with each visit to our facilities. Whether it is sales service parts detail or rental we will always apply the principles of trust honesty respect integrity and commitment.

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