University Toyota in Morgantown including address, phone, dealer reviews, directions, a map, inventory and more

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60 Don Knotts Blvd
Morgantown, WV 26508

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Sales Department

Sun Closed
Mon 9:00am – 5:30pm
Tue 9:00am – 5:30pm
Wed 9:00am – 5:30pm
Thu 9:00am – 5:30pm
Fri 9:00am – 5:30pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat Closed

Reviews of University Toyota

Overall Rating:

4.8 (out of 5)

99% recommend this dealer

133 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Highly recommend. Best customer service

Reviewed by MF from Morgantown, WVAugust 21, 2020

Wonderful experience working with Zane at UT. Very professional, easy to reach (including by text message), and answered all of my questions. They let us bring the vehicle home to try it out before deciding on the purchase!! Being able to bring it home, put the car seat in, try it out for a day and night and make sure it was a good fit was amazing. We loved the car but ultimately decided to wait until the Prime version is here; when the time comes, we will be going to UT. Thanks UT for the top notch customer service.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Sarah Claydon - Client Relations - sarah@umotors.com

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

2.5 (out of 5)

Long drawn out affair

Reviewed by No 4runner 4me from Bridgeport, WVAugust 09, 2017

I went there to buy a 2017 4runner. They had what I wanted on the lot. I spent over 6 hours there going back and forth over the pricing. Nothing is ever clear cut. We were still $2,000 apart when I left. for the following two days, they called to get me back but would not give me their best price over the phone.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

I am sorry to hear you did not have a pleasant experience with University Toyota. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Sincerely, Sarah Claydon - Client Relations - sarah@umotors.com

Overall Facilities N/A

Customer Service N/A

Buying Process 2

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

my experience at university toyota

Reviewed by gary weber from morgantown,wvFebruary 17, 2017

i just returned from university toyota. i was treated very well by everone. my service was great. it always is. i was really impressed with ben. he is very know knowledgeable,patient,and down to earth. i am driving my 3rd sienna that i bought there. i would never go to any other toyota dealership.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Gary, we at University Toyota are truly grateful for this awesome review! I am thrilled that Ben was able to take care of you and your Sienna. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Best regards, Sarah Claydon - Client Relations - sarah@umotors.com

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About University Toyota

We are a full service Toyota dealership offering new Toyota sales pre-owned sales service Toyota TXM Express Service parts collision repair rentals and detail. University Toyota is a family owned business that has been a part of our community for over 25 years! Our customer's satisfaction is our top priority and our goal is to meet all of your automotive needs while providing our best service possible. To this end we offer many services that are unique to our dealership including a vehicle delivery

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