248 Auto Plaza Drive
Beckley, WV 25801

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Sales: 304-252-8548

Used Cars: 304-252-8548

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat Closed

Reviews of L & S Toyota of Beckley

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Ruined a set of $1500 wheels because they failed to use

Reviewed by lmryan70May 21, 2024

Ruined a set of $1500 wheels because they failed to use the lug socket I provided. Have gave them many chances and they always fail. Will travel to Princeton before I would ever deal with them again

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Warning!!!!

Reviewed by Kristy B from Beckley, WVJune 10, 2022

Terrible service department! Run to another dealership. I have a 2021 Toyota Camry XSE AWD that I purchased there. Just went for it’s 20k service. All four wheels are peeling. The clear coat is bubbling and peeling off. They are black and look terrible. Kevin decided it was rock chipping! Buy and get service elsewhere! Unfriendly as xxxx.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. -The L&S Toyota of Beckley Team

Overall Facilities 1

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Run do not walk to another dealership!

Reviewed by kristybiasJune 09, 2022

Run do not walk to another dealership! The service department is terrible. I have a 2021 Toyota Camry XSE AWD and the wheels are peeling. All four of them. Kevin, service manager, said it was rock chips. Oh really? Bubbling + peeling=rock chips. Very disappointed. Buy somewhere that will take care of you!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About L & S Toyota of Beckley

Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts speak for themselves.

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