Toyota of Pullman

Tommy was the best! Very good at explaining the cars systems, answered all questions, and made the buying experience great. We were not familiar with all the features on these new cars and his knowledge and patience was very much appreciated. I would definitely buy another car from him. Preston was also very kind and knowledgeable and did a great job explaining the warranty and financing information. Both were a pleasure to deal with. I definitely would go back to Toyota of Pullman and deal with Tommy!

Pleasant buying experience from start to finish. What a great hometown dealer for sales and service

I bought a 2024 toyota camry from them at the beginning of this year. I only have 9.6k miles on it right now and I have a bulge in the side wall of my tire. I never hit a curb or pothole or anything and was told that it was likely a manufacturing defect. So I asked Toyota of Pullman if they would replace the tire and they adamantly told me that tires are not covered under warranty. Regardless of the fact that they sold me a defected tire, they refuse to fix the situation. I called 3 other dealerships and explained the situation as if I'd bought the car from them and all 3 were ready to replace it, free of cost. Toyota of Pullman will sell you defected vehicles and then make you pay to fix it. Do yourself a favor and buy from any other dealership. You can usually get cars shipped to different dealerships, Lewiston Toyota is fantastic and will actually help you with these kinds of issues.