500 3rd St SE
East Wenatchee, WA 98802

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of Town Toyota

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Purchased a life time oil chang and on my 2nd oil change

Reviewed by Robin from East Wenatchee August 03, 2024

Purchased a life time oil chang and on my 2nd oil change they called said my vehicle is ready to pick up but they found metal shaving in my oil. So went down to pick it up and ask if I could see for myself the metal in the filter. The tech brings his phone over and shows me a picture I can't see any thing due to a bad photo and why would they cut open my filter and take a picture of it but not show me the filter? The tech said as he was draining the oil he could see metal in the oil coming out using his flash light. We'll it goes back to why they couldn't show me the oil filter they removed from my vehicle? Not good customer service here and why be so secret about the filter they removed from my vehicle just show the customer to proof what they found I do not care for someone that can't back up that they told me about the metal shaving in the the filter. Why hide that from a customer I am sure I know why

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

So pleased with our purchasing experience!

Reviewed by Barbara Quintasket from Omak, WashingtonJune 25, 2023

Jose at Wenatchee Town Toyota, patiently guided me through the process of choosing and purchasing our 2023 Rav4 hybrid. He gave us a fair trade-in for our old suv and explained the details of how to operate the new Rav4. I really appreciated how kind, knowledgeable, and helpful he was through the process. We have been purchasing our Toyotas through Wenatchee Town Toyota since 2006 and highly recommend them to our friends and family.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Jason Bell

Reviewed by Maria Gutierrez from Wenatchee WaJuly 23, 2022

I have done business with Jason numerous time Our family love’s Toyotas Jason Bell has always been professional honest and very informative Makes my experience a great and wonderful investment Your very lucky to have such a great employee He is a 10

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Town Toyota

Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers.

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