1950 NW Louisiana Ave
Chehalis, WA 98532

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Sales: 360-740-9300

Used Cars: 360-740-9300

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:30am – 7:30pm
Tue 8:30am – 7:30pm
Wed 8:30am – 7:30pm
Thu 8:30am – 7:30pm
Fri 8:30am – 7:30pm
Sat 8:30am – 6:00pm

Service Department

Sun 7:30am – 4:30pm
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 4:30pm

Reviews of I-5 Toyota

Overall Rating:

4.2 (out of 5)

96% recommend this dealer

608 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

If you need to cancel your warrenty because you want to

Reviewed by michaelawest18April 26, 2025

If you need to cancel your warrenty because you want to sell your vehicle GOOD LUCK getting ahold of anyone over the phone. I kept calling the finance department, left messages, no one returned my phone call. I was told from a salesperson I would need to come in to have the finance department check my mileage in person. That's not true because I have canceled another warranty on my last vehicle I sold via email with the finance manager at another dealership. I understand the dealership doesn't want to refund my warranty, bad for business but I'm selling my vehicle so why would I want to pay for something that I'm selling/no longer have. It is absolutely insane to me that dealerships act like this. I will make sure to be in contact 6-8 weeks. I am entitled to my refund. I will be persistent. =)

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Exceptional service.

Reviewed by bcalderNovember 08, 2024

Exceptional service. Made good on all issues. Professional and friendly. Brian Piper and Jesse treated us with respect and were sensitive to our needs.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Transmission went out,fought Olympia Toyota about

Reviewed by lindashorsefarmJune 28, 2024

Transmission went out,fought Olympia Toyota about exteneded pumper to pumper. Chehalis I-5 did say it was covered. Took it there, dealer had car over 3 months. Kept saying it was ready and then it's not. No rental offered till last day. Finally get it back after another week of "it's ready" and it is filthy. They couldn't even wash it. Mind you that was 3 months of paying a car payment and insurance. I would think twice before I took my car there.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About I-5 Toyota

Whether you're looking for a new or used car truck or SUV the I-5 Toyota Chrysler Jeep Dodge Ram Fiat Ford South Sound Trucks and Awesome RV staff are eager to help you find the exact vehicle that suits your needs and taste.

I-5 Auto Group has proudly served the Chehalis Olympia Washington area for many years helping many customers find the exact new or used vehicle they were looking for. If you're a looking for selection we have acres of New plus a wide range of pre-owned vehicles that have helped us become one of the most popular dealers in the Chehalis and Tacoma WA regions.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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