400 Weems Ln
Winchester, VA 22601
Sales: 888-415-6098
Used Cars: 888-416-3072
Sales Department
| Sun | 11:00am – 5:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:30am – 4:00pm |
See all dealerships near Winchester, VA that carry Toyota
Overall Rating:
4.5 (out of 5)
73% recommend this dealer
164 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Malloy Toyota returned a car to a customer after service.
Malloy Toyota returned a car to a customer after service. It was so unsafe the customer was severely injured. He required emergency eye surgery. And was advised by two leading hospital based surgeons the injury would impact him for life. The car was so unsafe the service tech was bleeding after just sitting in the car. The evil GM and Group Exec bought back the unsafe car at invoice and then advertised the unsafe wreck as NO ACCIDENT at undamaged pricing! On top of this criminal behavior, the injured customer was never compensated $30,000 for injuries and suffering. Nothing for medical expense. The injured victim was granted short term disability due to the severity of the injury. Malloys bone marrow slurpers are so slick and savvy Malloy lost nothing or even profited by severely injuring a customer through the grossest neglect by their management and the grossest incompetence by technicians imaginable. The Service Manager is no longer there. Go to Rosenthal Toyota Chantilly or Fairfax for service and a much larger, more competitively priced, new car selection. Malloy service could have blinded or killed. The consulting attorney INSISTED it not be broadcast the fact Malloy advertised my wreck with some $15,000 in crash damage as No Accident. Nothing worse than kicking an innocent victim when they are down. Cry FOUL loud and clear to every level of state and federal authorities. The auto industry is so rife with blatant ripoffs authorities are desensitized to such a grievous atrocities as unleashed by Malloys repeated acts of incompetence and indifference. Customer safety takes a back seat to profit margins at Malloy Toyota Winchester.
Maximum rating = 5
The service reps here are very helpful.
The service reps here are very helpful. Got me the best deal to fix the garage guys error!! Thanks ladies!
Dealer Response
Thank you for your wonderful review! We’re thrilled to hear that our service representatives at Malloy Toyota were able to assist you in resolving the issue and getting you the best deal. We appreciate your kind words and look forward to helping you again in the future! Thank you, Chris Cokonis, Service Director
Maximum rating = 5
Hello, From the internet department, the salesman, the
Hello, From the internet department, the salesman, the lady who showed me some options on aftermarket protection and the F&I lady who wrapped up the deal are all top notch professionals. The truck was cleaned and thanks to the detail department on a Sunday to do a nice job on it too! The GM also kept in contact with me. I drove over two and a half hours to purchase my Tacoma (and two and a half hours back home!), and the clich'e of "it was worth the the time" is true in this case.
Dealer Response
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team at Malloy Toyota. It's great to know that our internet department, sales team, and finance department provided you with the top-notch service we strive for. We're glad you enjoyed your Tacoma and that the effort from our detail department made a difference. Thank you for making the trip to see us, and we hope to welcome you back for any future needs! Safe travels! Thank you, Jay Scaramozzino, General Manager
Maximum rating = 5
There are numerous reasons why drivers choose Malloy Toyota. Proudly serving Winchester VA Leesburg VA Charles Town WV and Martinsburg WV our teams of sales advisors service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect care and attention to detail. For an exceptional experience for all of your driving needs...Make it Malloy!
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