400 Weems Ln
Winchester, VA 22601

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Sales: 888-415-6098

Used Cars: 888-416-3072

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Malloy Toyota

Overall Rating:

4.5 (out of 5)

73% recommend this dealer

164 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Malloy Toyota returned a car to a customer after service.

Reviewed by kumquat zippyNovember 28, 2025

Malloy Toyota returned a car to a customer after service. It was so unsafe the customer was severely injured. He required emergency eye surgery. And was advised by two leading hospital based surgeons the injury would impact him for life. The car was so unsafe the service tech was bleeding after just sitting in the car. The evil GM and Group Exec bought back the unsafe car at invoice and then advertised the unsafe wreck as NO ACCIDENT at undamaged pricing! On top of this criminal behavior, the injured customer was never compensated $30,000 for injuries and suffering. Nothing for medical expense. The injured victim was granted short term disability due to the severity of the injury. Malloys bone marrow slurpers are so slick and savvy Malloy lost nothing or even profited by severely injuring a customer through the grossest neglect by their management and the grossest incompetence by technicians imaginable. The Service Manager is no longer there. Go to Rosenthal Toyota Chantilly or Fairfax for service and a much larger, more competitively priced, new car selection. Malloy service could have blinded or killed. The consulting attorney INSISTED it not be broadcast the fact Malloy advertised my wreck with some $15,000 in crash damage as No Accident. Nothing worse than kicking an innocent victim when they are down. Cry FOUL loud and clear to every level of state and federal authorities. The auto industry is so rife with blatant ripoffs authorities are desensitized to such a grievous atrocities as unleashed by Malloys repeated acts of incompetence and indifference. Customer safety takes a back seat to profit margins at Malloy Toyota Winchester.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The service reps here are very helpful.

Reviewed by Erniesledd3041January 30, 2025

The service reps here are very helpful. Got me the best deal to fix the garage guys error!! Thanks ladies!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your wonderful review! We’re thrilled to hear that our service representatives at Malloy Toyota were able to assist you in resolving the issue and getting you the best deal. We appreciate your kind words and look forward to helping you again in the future! Thank you, Chris Cokonis, Service Director

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Hello, From the internet department, the salesman, the

Reviewed by godswatchman34January 27, 2025

Hello, From the internet department, the salesman, the lady who showed me some options on aftermarket protection and the F&I lady who wrapped up the deal are all top notch professionals. The truck was cleaned and thanks to the detail department on a Sunday to do a nice job on it too! The GM also kept in contact with me. I drove over two and a half hours to purchase my Tacoma (and two and a half hours back home!), and the clich'e of "it was worth the the time" is true in this case.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team at Malloy Toyota. It's great to know that our internet department, sales team, and finance department provided you with the top-notch service we strive for. We're glad you enjoyed your Tacoma and that the effort from our detail department made a difference. Thank you for making the trip to see us, and we hope to welcome you back for any future needs! Safe travels! Thank you, Jay Scaramozzino, General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Malloy Toyota

There are numerous reasons why drivers choose Malloy Toyota. Proudly serving Winchester VA Leesburg VA Charles Town WV and Martinsburg WV our teams of sales advisors service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect care and attention to detail. For an exceptional experience for all of your driving needs...Make it Malloy!

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