5301 Virginia Beach Blvd
Virginia Beach, VA 23462
Sales: 757-512-6680
Used Cars: 757-512-6645
Sales Department
| Sun | 12:00pm – 6:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 6:00pm |
See all dealerships near Virginia Beach, VA that carry Toyota
Overall Rating:
4.6 (out of 5)
97% recommend this dealer
2583 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I’ve had a few services with Dallas recently that’s been
I’ve had a few services with Dallas recently that’s been outstanding and worth my effort to spotlight. In the past I’m with Terry who has been phenomenal! In all I’ve been a customer of CFT for 20 years. I’ve never had a service on a Saturday due to lower staffing. However, to my surprise they were staffed well and I was able to get my routine maintenance completed plus a few additional items recommended. The time table was communicated on my initial appointment and the approximate time with additional items. They even washed my car all in under two hours. I did not mind the wait and got exercise outside their nice neighborhood with walks. I have also had great communication with service management and Scottie. He always remembers my name which blows me away. I’ve also purchased two cars and have enjoyed their sales department. I typically will browse the new cars on the showroom while waiting. The staff are always willing to answer my questions on upgrading. Finally I have also had full details completed through Columbus. His area keeps very busy and does an incredible job. Cannot say enough good things about Checkerd Flag Toyota and recommend them for both sales and service.
Dealer Response
Thank you so much for your fantastic review! I truly appreciate your loyalty over the past 20 years and am pleased to hear about your positive experiences with our service team, including Dallas and Scottie. It's great to know that our efforts to maintain quality service even on Saturdays made a difference for you. I'm also glad you enjoyed your time at Checkered Flag Toyota while your car was being serviced. Your kind words about our sales department and Columbus's detailing work mean a lot to us. We look forward to seeing you again and appreciate your recommendation! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com
Maximum rating = 5
My wife and I have purchased multiple vehicles from
My wife and I have purchased multiple vehicles from Checkered Flag Toyota. We went to the dealership needing a new vehicle but not knowing exactly what we were going to get. Our product specialist Elshan Alakbarov was very knowledgeable of all of the Toyota products, very kind and courteous, and helped us immensely in our selection process. The entire Checkered Flag Toyota staff, especially Chris the manager, were great!! We love our new RAV4 and we would highly recommend Checkered Flag Toyota and Elshan. This is our 6th Checkered Flag Toyota vehicle purchase and we will definitely be back again. Thank You Elshan !!!
Dealer Response
Thank you so much for your wonderful review! I'm thrilled to hear that you and your wife had such a positive experience at Checkered Flag Toyota. It's great to know that Elshan was able to assist you with your vehicle selection and that you love your new Toyota RAV4! We truly appreciate your loyalty and recommendation. We look forward to welcoming you back for your next purchase! Thank you once again for choosing Checkered Flag Toyota! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com
Maximum rating = 5
I asked if there was a specific vehicle in stock.
I asked if there was a specific vehicle in stock. I received multiple email responses with multiple contradictions. One email would tell me that there were three in stock. Then I would receive another email saying there are none in stock This went on numerous times. Poor communication!! I've already delete the emails so I'm not sure who I was speaking with.
Dealer Response
Thank you for sharing your experience with us. I understand that receiving conflicting information about vehicle availability can be frustrating. At Checkered Flag Toyota, we strive to maintain clear and accurate communication, and I appreciate your feedback. If you would like to discuss this further, please feel free to reach out to me directly. I would be happy to assist you and improve your experience. Thank you again for your valuable input. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com
Maximum rating = 5
Here at Checkered Flag Toyota we take pride in providing friendly and honest service to the Virginia Beach community. Our friends and neighbors have been trusting us for their Toyota buying needs for over 50 years. Even those traveling from Norfolk and Chesapeake can make the short trip to Checkered Flag Toyota for an experience they won't soon forget. Fast. Simple. Smart. http://toyota.checkeredflag.com/fast-simple-smart.htm
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