5301 Virginia Beach Blvd
Virginia Beach, VA 23462

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Sales: 757-512-6680

Used Cars: 757-512-6645

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Checkered Flag Toyota

Overall Rating:

4.5 (out of 5)

97% recommend this dealer

2585 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

They gave us pricing up front, true to their no haggle

Reviewed by markperalta78December 27, 2025

They gave us pricing up front, true to their no haggle policy. Transparent, ethical, smooth car buying experience. I recommend one hundred percent. Ask for Alan Johnson.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your fantastic review, Mark! I am thrilled to hear that you had a transparent and smooth car buying experience at Checkered Flag Toyota. Alan and our team strive to provide the best service possible, and your recommendation means a lot to us. We look forward to seeing you again in the future! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I reached out three times and was completely ignored.

Reviewed by Nicole R from Honesdale, PADecember 26, 2025

I reached out three times and was completely ignored. No one ever contacted me. Even if the car was under contract, someone could have had the decency to answer my email.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I’ve had a few services with Dallas recently that’s been

Reviewed by jdavidhilleryOctober 18, 2025

I’ve had a few services with Dallas recently that’s been outstanding and worth my effort to spotlight. In the past I’m with Terry who has been phenomenal! In all I’ve been a customer of CFT for 20 years. I’ve never had a service on a Saturday due to lower staffing. However, to my surprise they were staffed well and I was able to get my routine maintenance completed plus a few additional items recommended. The time table was communicated on my initial appointment and the approximate time with additional items. They even washed my car all in under two hours. I did not mind the wait and got exercise outside their nice neighborhood with walks. I have also had great communication with service management and Scottie. He always remembers my name which blows me away. I’ve also purchased two cars and have enjoyed their sales department. I typically will browse the new cars on the showroom while waiting. The staff are always willing to answer my questions on upgrading. Finally I have also had full details completed through Columbus. His area keeps very busy and does an incredible job. Cannot say enough good things about Checkerd Flag Toyota and recommend them for both sales and service.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for your fantastic review! I truly appreciate your loyalty over the past 20 years and am pleased to hear about your positive experiences with our service team, including Dallas and Scottie. It's great to know that our efforts to maintain quality service even on Saturdays made a difference for you. I'm also glad you enjoyed your time at Checkered Flag Toyota while your car was being serviced. Your kind words about our sales department and Columbus's detailing work mean a lot to us. We look forward to seeing you again and appreciate your recommendation! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Checkered Flag Toyota

Here at Checkered Flag Toyota we take pride in providing friendly and honest service to the Virginia Beach community. Our friends and neighbors have been trusting us for their Toyota buying needs for over 50 years. Even those traveling from Norfolk and Chesapeake can make the short trip to Checkered Flag Toyota for an experience they won't soon forget. Fast. Simple. Smart. http://toyota.checkeredflag.com/fast-simple-smart.htm

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