918 Richmond Ave
Staunton, VA 24401

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Sales: 833-868-7922

Used Cars: 540-286-2076

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:30pm
Tue 9:00am – 5:30pm
Wed 9:00am – 5:30pm
Thu 9:00am – 5:30pm
Fri 9:00am – 5:30pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of McDonough Toyota

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

274 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I am an older widow and am so happy that we bought a car

Reviewed by Debbie FApril 16, 2025

I am an older widow and am so happy that we bought a car here not long before my husband passed away. They treat me beautifully, fast efficient. fair, and always "do it right" without my feeling they are taking advantage of me. Thank you!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Good place...

Reviewed by Debbie from Winter Haven, FlOctober 19, 2023

I was interested in working with this dealership as a few people in the area who know dealerships and cars recommended this dealership. Everyone was friendly and the dealership has a good ambience. I worked with Beth Clemmer who is very knowledgeable and not a high pressure salesperson. It doesn't seem to be a high pressure place and the sales people like working there.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Debbie, Thank you for taking the time to write this great review, we appreciate it very much. Congratulations on your new ride. Thank you for your business and your loyalty. McDonough Toyota Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great experience

Reviewed by YH from Falls Church, VASeptember 30, 2023

Had such a great experience with Beth Clemmer that I came back to buy a 2nd car a year later. Honest, efficient, responsive. Highly recommend!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

YH, Congratulations on your new car and thank you for taking the time to write this review, we appreciate it and your loyalty. McDonough Toyota Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About McDonough Toyota

McDonough Toyota has been a family owned and operated business since 1975. Our philosophy is all about customer satisfaction. A happy customer is the best advertising money can buy. We pride ourselves on our customer service. As a result, we put our customers first, before everything else. We believe if you are not happy with our service or content with the car you bought, we want to hear about it. Our business is not selling cars, it is finding solutions to the everyday problems that keep most people stuck in a car they do not like. We are on a mission to change the world by helping people get the car they want and deserve. Our goal is to be a trusted advisor in the process.

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