12978 Jefferson Ave
Newport News, VA 23608

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Sales: 757-874-6000

Used Cars: 757-874-6000

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Pearson Toyota

Overall Rating:

4.4 (out of 5)

96% recommend this dealer

1012 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The entire staff, sales, finance and management were a

Reviewed by JayJuly 29, 2025

The entire staff, sales, finance and management were a pleasure to work with. Dylan Lamont was especially helpful throughout the process. Dylan was communicative and professional throughout. His product knowledge and information delivery was accurate but never pushy. Dylan did a solid job of representing the dealership and the vehicle positively while being personable during every engagement. It was great working with Dylan.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

This was an EXCELLENT purchase Experience!

Reviewed by Churchspyder82July 27, 2025

This was an EXCELLENT purchase Experience! Everyone on the Pearson Team provided Best In Class customer service! I will be sending all my family members and friends to Pearson Toyota for their next vehicle purchase!!! Thank you Pearson Toyota!! Your Sales Team is the BEST!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

Mr. Tim Payton was our sales representative during our

Reviewed by John W. Lent from Carrollton, VAApril 27, 2025

Mr. Tim Payton was our sales representative during our visit to Pearson Toyota. He did an incredible job showing us our 2025 Highlander. He went out his way to demonstrate the features of the Highlander--it was an impressive vehicle. Important to us was vehicle safety, and Tim showed us what the car offered in terms safety. He answered all our questions. He was very efficient in processing our paperwork and the set up our financing appointment. After the car was detailed, he spent additional time with us integrating our phones with the car system and went through all the electronic features the car offered. His attention to detail and concern for our satisfaction made a real difference in our car purchase!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

John, thank you for your fantastic review! We're thrilled to hear about your experience with Tim and the 2025 Highlander. His dedication to ensuring your satisfaction and thoroughness in demonstrating features truly reflects our commitment to our customers. Enjoy your new ride!

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Maximum rating = 5

About Pearson Toyota

Pearson Toyota is a family owned dealership serving the Peninsula in Denbigh for over three decades! Our success comes from repeat customers and referrals so keeping you happy by giving you the best deal possible just makes sense.

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