3400 Western Branch Blvd
Chesapeake, VA 23321

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Sales: 877-826-1032

Used Cars: 877-824-4034

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of First Team Toyota

Overall Rating:

3 (out of 5)

64% recommend this dealer

98 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Fred and Nick were great!

Reviewed by Wendi from Virginia Beach , VAMay 31, 2025

Fred and Nick were great! I had to get my car checked; it is great now!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Worst dealership.

Reviewed by outten3May 02, 2025

Worst dealership. Buy an 80k vehicle. Have 2 warranty concerns at less than 7k miles. Ask for a loaner and told you will have to pay for it. I am under factory warranty with Toyota. It does not matter what location it is purchased from. No one will return phone calls. Poor customer service.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Buyer beware unless you don’t mind poor service and not

Reviewed by eniece62October 31, 2024

Buyer beware unless you don’t mind poor service and not receiving return calls. Worst customer service in all my years!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About First Team Toyota

Welcome to First Team Toyota! Here are just a few of the many reasons to do business with First Team. We are the Home of The Lifetime Warranty! The brands we sell have the best new vehicle warranties available. Plus we can help you get financed even if you have had credit problems in the past or are going through a rough patch now. So what are you waiting for? Start shopping today at a dealer you can trust.

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. Come experience our commitment to excellence for yourself!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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