3400 Western Branch Blvd
Chesapeake, VA 23321

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Sales: 877-826-1032

Used Cars: 877-824-4034

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of First Team Toyota

Overall Rating:

3.3 (out of 5)

65% recommend this dealer

103 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Miranda in service dept is great.

Reviewed by C. Perry from Chesapeake, VA October 15, 2025

Miranda in service dept is great. She's very helpful and is our go to person for vehicle maintenance. She deserves a big raise in pay& she's very professional!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

The buying experience was very good.

Reviewed by laziuOctober 09, 2025

The buying experience was very good. The delearship honored what they advertised. I highly recommend them.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I nothing positive to say about the service technicians

Reviewed by Displeased August 29, 2025

I nothing positive to say about the service technicians at this location Every single time I have brought my vehicle in for service, I have to return because of their incompetence. My washer fluid is bone dry, my tire pressure is different in each tire, and the cabin filter was not changed even though it was requested. 1 positive I can add to the service department, is the advisors. Unfortunately, they don't know that their techs make them look bad.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About First Team Toyota

Welcome to First Team Toyota! Here are just a few of the many reasons to do business with First Team. We are the Home of The Lifetime Warranty! The brands we sell have the best new vehicle warranties available. Plus we can help you get financed even if you have had credit problems in the past or are going through a rough patch now. So what are you waiting for? Start shopping today at a dealer you can trust.

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. Come experience our commitment to excellence for yourself!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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