4045 Lee Hwy
Arlington, VA 22207
Sales: 571-366-4688
Used Cars: 571-257-2858
Sales Department
| Sun | 12:00pm – 5:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 6:00am – 7:00pm |
| Tue | 6:00am – 7:00pm |
| Wed | 6:00am – 7:00pm |
| Thu | 6:00am – 7:00pm |
| Fri | 6:00am – 7:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Arlington, VA that carry Toyota
Overall Rating:
4.4 (out of 5)
86% recommend this dealer
734 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Juan Hernandez was an incredibly transparent and helpful
Juan Hernandez was an incredibly transparent and helpful salesman. Although I experienced issues with the manager, Gian, on securing a price for my new vehicle, Juan was professional and ensured a quick and efficient purchase. He answered every question clearly and got us a great price. Also had an excellent experience with finance manager Alex Belhadi. He got us in and out of the finance office in about a half hour and didn't pressure us to order any additional packages. Very happy with my new vehicle and cannot recommend Juan and Alex highly enough!
Dealer Response
Rivka, we're delighted to hear that Juan and Alex made your experience at Koons Arlington Toyota a positive one. It's great to know they provided transparent service and helped you secure a fantastic deal on your new vehicle. Enjoy the ride!
Maximum rating = 5
Salesman lied and said vehicle was on the lot when in
Salesman lied and said vehicle was on the lot when in reality they didn't have it on the lot and were not even able to get it.
Dealer Response
Greg, I'm sorry to hear about your experience. We strive for transparency and it's disappointing to learn we fell short in this instance. Please reach out so we can address your concerns directly. Thank you, Ashley Sanchez - Customer Relations Manager - ashley.sanchez@koons.com
Maximum rating = 5
great experience - thanks to mario the service manager!
great experience - thanks to mario the service manager! great job on tire replacement as well as past maintenance and repairs!😁
Dealer Response
Charles, we're delighted to hear that Mario and the team at Koons Arlington Toyota provided you with a great experience! Thanks for sharing your positive feedback on our service.
Maximum rating = 5
Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing, and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!
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