3750 Richmond Highway
Alexandria, VA 22305

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Sales: 240-339-5928

Used Cars: 240-339-5928

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 6:00am – 7:00pm
Tue 6:00am – 7:00pm
Wed 6:00am – 7:00pm
Thu 6:00am – 7:00pm
Fri 6:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Alexandria Toyota

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

693 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent work and great customer service.

Reviewed by skarolyNovember 20, 2025

Excellent work and great customer service. Tom P is the best. Would recommend Alex Toyota any day.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for the wonderful feedback! We’re thrilled to hear you received excellent service and that Tom made such a great impression. Your recommendation means a lot to us. We truly appreciate your support for Alexandria Toyota!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

I was pressured into purchasing a new tire without

Reviewed by Sbenabdisally 65 November 15, 2025

I was pressured into purchasing a new tire without proper diagnosis. The desk agent made the recommendation before the technician even examined my car, then pressured him to agree with her assessment. My vehicle is only months old (purchased January 2025), and the tire had no real damage. This felt like an aggressive sales tactic rather than honest service."

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your concerns with us. We're very sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we take situations like this very seriously. To help us better understand what happened and address it properly, please contact our Customer Relations Manager, Laura, at 703-778-3802 at your earliest convenience. We would really value the opportunity to speak with you directly and make this right.

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great deals great prices nice cars affordable price

Reviewed by David Owens from Washington DCNovember 14, 2025

Great deals great prices nice cars affordable price financing available at great rates even with bad credit

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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