Toyota
New Car Dealership in South Burlington, VT
Overall Rating
4.5/5
Read dealer reviews
Heritage Toyota is the Champlain Valley's home to a large selection of new and certified-used Toyota vehicles, as well as used vehicles of all makes and models. Our staff is provided with Toyota factory training, and equipped with the best technology available to make your experience at our dealership the best it can possibly be. We will ensure that you're getting our best possible price on your new car or truck, and our Toyota factory trained and ASE Certified service team will help you keep it in peak condition after you bring it home.
Heritage Toyota's service reps and mechanics are Toyota trained and utilize the latest cutting edge technology to keep your car running smoothly.
Heritage Toyota Reviews
Overall Rating
4.5/5
49 out of 55 people recommended this dealer
Worst Dealership in Vermont
Reviewed by Frustrated Consumer
in Burlington VT
May 21, 2019
Advertised features not on car
Had many open recalls
Waited three hours to close on vehicle
Poorly trained staff
Unethical
Poor service
Will say anything to sell a car - true or not
Melinda Kimball
Reviewed by Melinda Kimball
in Burlington, Vermont
March 04, 2019
I have a three year old Scion iA with a little more than 8,000 miles, at Christmas I lost my brakes and could not stop, the light that came on and beeped was my brake light. The service person tried to tell me it was my Low tire pressure light, it was not, they did full diagnostics told me they can’t verify that I lost my brakes and I picked it up. Two days later I can’t start it, the battery is dead, two days later I can’t start it again, this time car fob battery. I still have no explanation for brake loss, and my brakes still sound strange and feel strange. Today 3-4-2019, I had an appointment at 8:30 am for inspection, tire rotation, car fob battery is dead again. They tell me that my car will not be ready till 5 pm.
I am paying way too much money for this car with horrible customer support. I have been a customer with Heritage for more than 10 years, and generally have felt taken care of, not anymore. I will never do business with them again, and will let everyone that I come into contact with know.
Your corporate greed is appalling.
Out of town Dad
Reviewed by Dan
in Minneapolis,mn
May 18, 2018
My daughter lives in Burlington Vt. I live in Minnesota. `She needed a car for new job, which is in another town. She had never bought a car before. She was intimated by the process. She had some anxiety about buying a car on her own. We looked for a car for her on Cars.com. We came across a car at Heritage Toyota. I called Mr. Mark Holiday and explained the situation. We worked out the deal over the phone. Of course the one we talked about the daughter didn’t like after seeing it in person. Mark was very patient and helped her find another car for the same deal. This was not a new car. It was not a big sale. Mark could have just blown her off at that point but he didn’t. Mark was kind, patient and professional. Mark Holiday thank you for you Help!
