730 S West Temple
Salt Lake City, UT 84101
Sales: 888-893-8811
Used Cars: 888-893-8811
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Salt Lake City, UT that carry Toyota
Overall Rating:
4.5 (out of 5)
96% recommend this dealer
1444 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
What a lovely and unusual used car buying experience.
What a lovely and unusual used car buying experience. It helped that I knew what car I wanted and was willing to just pay their asking price, which was totally fair for a gold certified highlander. But then they offered to help offset my travel expenses for picking the car up from out of state. I am sure it was a meaningless amount compared to their profit, but I am accustomed to the opposite from other dealerships--you think you have an agreed-upon price or fair offer under consideration but then they start giving you reasons why you should give them more money in an aggressive and even bullying manner. So even though I hope my Toyota lasts forever, this dealership has given me every reason to shop their cars again in the future in the need ever arises. They really ought to train other dealerships to treat customers so well. Only the dealership in Bozeman compares when it comes to having a straightforward and caring relationship with their customers. Every other dealership that I have ever had an encounter with really needs some Mark Miller Toyota training in how car buying ought to be!
Dealer Response
Thank you so much for the fantastic review! We're so grateful for the opportunity to help you with your new vehicle, and we sure do appreciate your feedback!
Maximum rating = 5
They try to up-sell you on everything.
They try to up-sell you on everything. I asked for one item to be checked and they put the vehicle on a rack and went over the entire thing a tried to get me to pay for repairs I didn’t ask them to check
Dealer Response
Thank you for sharing your feedback. We’re sorry to hear that your visit felt frustrating, and we appreciate the opportunity to provide some clarity. When a vehicle is in our care, our technicians perform a complimentary multi-point inspection. This is not done to pressure customers into additional repairs, but rather to ensure transparency and to inform you of the overall condition and safety of your vehicle. Many customers appreciate knowing if there are items that may need attention now or in the future, even if they didn’t originally come in for those specific concerns, and we would be providing a disservice to allow things to go unchecked. That said, we absolutely respect that the final decision on any repair is always yours, and we never want our inspection process to feel like an upsell rather than helpful information. We’re sorry if this was not clearly communicated during your visit, and we’ll share your feedback with our service team to help ensure expectations are better set going forward. We appreciate you taking the time to leave a review and hope we have the opportunity to provide a more comfortable and transparent experience in the future.
Maximum rating = 5
Fast, Friendly service.
Fast, Friendly service. Very accommodating and helpful. Went out of his way to move service along. Plenty satisfied with entire experience today. Service took about one half of expected time.
Dealer Response
Thank you so much for taking the time to post a review. We sure do appreciate your business and feedback.
Maximum rating = 5
Our goal is to provide you a positive vehicle buying experience while retaining you as a customer for life. We believe in taking care of the people who take care of us! With our reputation of buying and selling automobiles combined with our superior customer service Mark Miller Toyota is one of the leading auto dealerships in the state of Utah. If we don't have the vehicle you're looking for let us do the research and ground work to find the right vehicle for you.
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