San Marcos Toyota in San Marcos including address, phone, dealer reviews, directions, a map, inventory and more

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5101, I-35
San Marcos, TX 78666

Get Directions

Sales: 512-212-1911

Used Cars: 512-504-7667

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of San Marcos Toyota

Overall Rating:

2.6 (out of 5)

75% recommend this dealer

250 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

this is without a doubt the worst dealership I have ever

Reviewed by disabled vetJanuary 10, 2023

this is without a doubt the worst dealership I have ever dealt with. I agreed to pay the asking price on the car and asked if there was a dealership ad on. They refused to tell me before i met with the finance officer. I just needed to know exactly how much money I was going to be paying before closing. With this dealership you do business their way or not at all. I would definitely tell you to go else where if anyway possible. I live 100 miles away from the dealership. I will say that the price on the car was very reasonable but I could not get them to tell me the final price I would be paying.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Mr. Campbell - First, thank you for your service to our country, we are free to do what we do everyday because of what you do for our country. Second, please forgive my greeting as I do not know your rank to address you properly. Third, our Sales Consultant would be happy to provide you an out the door / drive out price on any vehicle in our inventory. If there was confusion, it was simply because you wanted a final number before visiting our dealership or speaking with a finance manager to make sure we have all taxes, fees, etc. correct for where you live / would like to title the vehicle. The last thing we want is to give a customer a total amount due and then have that amount change when all of the details are finalized. Our Sales Consultant has attempted to reach out and has not received a reply back; we would still like to assist you in finding a great Toyota Camry if you are still in the market.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Very unprofessional sales people

Reviewed by Sahil Kumar from Hutto TXDecember 20, 2022

This is for the management to know how poor their sales people are who won't know how to communicate with return customer. Daniel with San Marcos Toyota (sales person) Note for GM/GSM/SM - pls talk to this guy and coach him how to be little bit professional if not all the way. Reach me if you need proof of him being smart*** I'm positive you are losing lot of customers which are unknown and never brought to your attention because of these sales people not treating customers right way.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Mr. Kumar - Thank you for bringing your concerns to our attention. We reviewed the text message exchange between you and our Sales Consultant and understand you did not appreciate his reply to one of your text messages. We used your example in our training; no matter what a customer says in their text message, we must always be mindful of our replies. Again, thank you for bringing your concerns to our attention.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

This is for the management to know how poor their sales

Reviewed by Sahil KumarDecember 20, 2022

This is for the management to know how poor their sales people are who won't know how to communicate with return customer. Daniel with San Marcos Toyota (sales person) Note for GM/GSM/SM - pls talk to this guy and coach him how to be little bit professional if not all the way. Reach me if you need proof of him being smart*** I'm positive you are losing lot of customers which are unknown and never brought to your attention because of these sales people not treating customers right way. Cherry on the cake -- this sales person called me and started an argument over and I had to hang up

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Mr. Kumar - Thank you for bringing your concerns to our attention. We reviewed the text message exchange between you and our Sales Consultant and understand you did not appreciate his reply to one of your text messages. We used your example in our training; no matter what a customer says in their text message, we must always be mindful of our replies. Again, thank you for bringing your concerns to our attention.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About San Marcos Toyota

San Marcos Toyota is a Toyota Dealership proudly serving Austin San Antonio New Braunfels Boerne Bastrop and South Austin located in San Marcos TX. Our commitment to customer service is our top priority and we provide honesty and integrity for each guest that visits our showroom. Our goal is to help you find a New Toyota or quality used car truck van or SUV that you love and fits your lifestyle.

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