A member of the Cars.com family
A member of the Cars.com family
5101, I-35
San Marcos, TX 78666
Sales: 512-212-1911
Used Cars: 512-504-7667
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near San Marcos, TX that carry Toyota
Overall Rating:
2.6 (out of 5)
75% recommend this dealer
250 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
this is without a doubt the worst dealership I have ever
this is without a doubt the worst dealership I have ever dealt with. I agreed to pay the asking price on the car and asked if there was a dealership ad on. They refused to tell me before i met with the finance officer. I just needed to know exactly how much money I was going to be paying before closing. With this dealership you do business their way or not at all. I would definitely tell you to go else where if anyway possible. I live 100 miles away from the dealership. I will say that the price on the car was very reasonable but I could not get them to tell me the final price I would be paying.
Dealer Response
Mr. Campbell - First, thank you for your service to our country, we are free to do what we do everyday because of what you do for our country. Second, please forgive my greeting as I do not know your rank to address you properly. Third, our Sales Consultant would be happy to provide you an out the door / drive out price on any vehicle in our inventory. If there was confusion, it was simply because you wanted a final number before visiting our dealership or speaking with a finance manager to make sure we have all taxes, fees, etc. correct for where you live / would like to title the vehicle. The last thing we want is to give a customer a total amount due and then have that amount change when all of the details are finalized. Our Sales Consultant has attempted to reach out and has not received a reply back; we would still like to assist you in finding a great Toyota Camry if you are still in the market.
Maximum rating = 5
Very unprofessional sales people
This is for the management to know how poor their sales people are who won't know how to communicate with return customer. Daniel with San Marcos Toyota (sales person) Note for GM/GSM/SM - pls talk to this guy and coach him how to be little bit professional if not all the way. Reach me if you need proof of him being smart*** I'm positive you are losing lot of customers which are unknown and never brought to your attention because of these sales people not treating customers right way.
Dealer Response
Mr. Kumar - Thank you for bringing your concerns to our attention. We reviewed the text message exchange between you and our Sales Consultant and understand you did not appreciate his reply to one of your text messages. We used your example in our training; no matter what a customer says in their text message, we must always be mindful of our replies. Again, thank you for bringing your concerns to our attention.
Maximum rating = 5
This is for the management to know how poor their sales
This is for the management to know how poor their sales people are who won't know how to communicate with return customer. Daniel with San Marcos Toyota (sales person) Note for GM/GSM/SM - pls talk to this guy and coach him how to be little bit professional if not all the way. Reach me if you need proof of him being smart*** I'm positive you are losing lot of customers which are unknown and never brought to your attention because of these sales people not treating customers right way. Cherry on the cake -- this sales person called me and started an argument over and I had to hang up
Dealer Response
Mr. Kumar - Thank you for bringing your concerns to our attention. We reviewed the text message exchange between you and our Sales Consultant and understand you did not appreciate his reply to one of your text messages. We used your example in our training; no matter what a customer says in their text message, we must always be mindful of our replies. Again, thank you for bringing your concerns to our attention.
Maximum rating = 5
San Marcos Toyota is a Toyota Dealership proudly serving Austin San Antonio New Braunfels Boerne Bastrop and South Austin located in San Marcos TX. Our commitment to customer service is our top priority and we provide honesty and integrity for each guest that visits our showroom. Our goal is to help you find a New Toyota or quality used car truck van or SUV that you love and fits your lifestyle.
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