12102 IH 35 North
San Antonio, TX 78233

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Sales: 210-967-2151

Used Cars: 210-967-2151

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Universal Toyota

Overall Rating:

3.9 (out of 5)

76% recommend this dealer

442 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

once was enough, never going again.

Reviewed by b from San Antonio, TexasNovember 01, 2025

once was enough, never going again. Took two days to get a basic service. I arrived 15 minutes early, was seen 15 minutes, was placed in a corridor to wait for a representative, by the time he arrived, he said they couldn't service my car in the remaining 90 minutes I had before I was needed back at work. So I came back the next day. I was 30 minutes early, but waited 90 minutes for a shuttle to take me back to work. I was third to be delivered out of three in that shuttle, so another 45 minutes was wasted, even though my work is 7 miles form the dealership. 30 minutes later i was texted that my car was service. But i waited another two hours for the shuttle! Despite several urgent calls to the dealership chasing the shuttle. All in all, that service took 7 hours out of my day, on the second day, and two hours out of the previous day. Not a one off: alot of employees walking around doing nothing except entertain each other. Terrible dealership

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

once was enough, never going again.

Reviewed by brianNovember 01, 2025

once was enough, never going again. Took two days to get a basic service. I arrived 15 minutes early, was seen 15 minutes, was placed in a corridor to wait for a representative, by the time he arrived, he said they couldn't service my car in the remaining 90 minutes I had before I was needed back at work. So I came back the next day. I was 30 minutes early, but waited 90 minutes for a shuttle to take me back to work. I was third to be delivered out of three in that shuttle, so another 45 minutes was wasted, even though my work is 7 miles form the dealership. 30 minutes later i was texted that my car was service. But i waited another two hours for the shuttle! Despite several urgent calls to the dealership chasing the shuttle. All in all, that service took 7 hours out of my day, on the second day, and two hours out of the previous day. Not a one off: alot of employees walking around doing nothing except entertain each other. Terrible dealership

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My husband Mark Stuart and I have purchased our last 6

Reviewed by Mary Stuart from Universal city September 25, 2025

My husband Mark Stuart and I have purchased our last 6 vehicles from Ty Green at Universal Toyota. Ty will go above and beyond to get you into the vehicle that you need. Thank you Ty Green and Universal Toyota for everything. Ya'll are amazing and great at what ya'll do. If you need vehicle go see Ty Green!!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Universal Toyota

We are Universal Toyota Home of the REAL DEAL! We treat the needs of each individual customer with paramount concern. Toyota vehicles are recognized as the highest quality most reliable and dependable Cars Trucks Minivans and SUV's on earth. From the affordable stylish Camry Corolla and RAV4 to the economical Prius sedan or hatchback we have the perfect vehicle waiting for you. If your needs run more rugged then you may want the 2 or 4 wheel drive Tacoma 4Runner or Tundra! Great vehicles coupled with great customer service ensures your purchase experience will be a breeze! Schedule a test drive today!

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