10703 SW Loop 410
San Antonio, TX 78211

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Sales: 210-764-5358

Used Cars: 210-764-3053

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:30pm
Tue 9:00am – 8:30pm
Wed 9:00am – 8:30pm
Thu 9:00am – 8:30pm
Fri 9:00am – 8:30pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 3:00pm

Reviews of North Park Toyota of San Antonio

Overall Rating:

4.2 (out of 5)

96% recommend this dealer

1957 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Im 78 yrs old my husband has cancer and my newer car was

Reviewed by Myra Hanson from San Antonio January 18, 2026

Im 78 yrs old my husband has cancer and my newer car was totaled after a deer ran into it. The balance thet u received from didn't reposcr my car. I had to buy used car. I know the vehicle that i bought was as is, but the saleman JP if he was honest would let me kniw the cue screen did jnit work. He just wanted the commission. My husband are older and limited incime i would not have bought the car if i knew the screen didn't work. They r made for safety and not the salesman or financial dept of the dealership informed us. Typical used car salesman

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We appreciate you sharing your experience and understand how important full transparency about vehicle condition is, especially for safety features. Our intention is always to provide honest, clear information so customers can make informed decisions. If you would like to discuss this further, please contact Ray Andrade at randrade@nptosa.com.

Overall Facilities N/A

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Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

Dealership and dealer are good but the main issue of

Reviewed by Abraham C. January 09, 2026

Dealership and dealer are good but the main issue of concern that I have is with the manager who collaborates with the dealer. The manager needs to understand concerns that clients may have about prices and not persuade them to a deal that is not fair and creates a conflict when understanding the deal. But the dealer who worked with me is professional and explains very well about the concerns of the price deal. But the manager needs to be checked by the car dealership company.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

THEY PUT THE WRONG NAME ON MY CONTRACT AND REGISTRATION.

Reviewed by Guadalupe L. Gonzalez-Rodriguez from Floresville, TXDecember 19, 2025

THEY PUT THE WRONG NAME ON MY CONTRACT AND REGISTRATION. I informed Mr. Griffin that my name was wrong on the paperwork, and they said they would fix it. They fixed the name on the contract. However, I do not understand how they got to change my name on the contract without me re-signing the paperwork. That is a little bit scary because if they can change my name without my signature, does that mean that they can change any other information? Also, THEY DID NOT FIX MY REGISTRATION. THEY TOLD ME I CAN FIX IT MYSELF. I understand that I can, but I would not have to if it were done the first time.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for sharing your concerns, Guadalupe. We understand your frustration. We take documentation accuracy very seriously and understand your questions about how changes were made to your contract. We would like the opportunity to address these documentation concerns directly and ensure this situation is resolved properly. Please contact Ray Andrade at randrade@nptosa.com so we can work towards a resolution.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About North Park Toyota of San Antonio

At North Park Toyota we are about relationships and customer satisfaction. We know that when we take care of you today you will return to us in the future. We try to make sure everything we do is beyond your expectations and hope you share your experience with your friends and family. Whether online on the phone or in person our certified staff is ready to serve you. You will notice the same smiling faces every time you return with our staff dedicated to you and our North Park family.

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