1625 W Expy 83
Pharr, TX 78577

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Toyota of Pharr

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

I do not have a problem with the vehicles but more with

Reviewed by Sandra Zuniga from Hidalgo, TexasJanuary 19, 2025

I do not have a problem with the vehicles but more with the oil change department. My first oil change was free but they over filled it and started having issues. Had to go back for them to correct their mistake. Also they marked my car as having over 80,000 miles and it only had 31,600. Then I went back for the second oil change or so I thought only to find out they were counting it as 3 oil changes since they had to fix their mistake and they wrote the date I took it in instead of the next due date for the oil change. I do not believe their employees know what they are doing!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello Sandra, Your feedback is important to us here at Toyota of Pharr. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding an oil change and the matter of your vehicle mileage. Please email me with your preferred contact information. Thank you, Juan Cortina Service Director Toyota of Pharr JCortina@penskeautomotive.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Pre owned cars are a piece of junk service department

Reviewed by fridalolitajonesMarch 11, 2024

Pre owned cars are a piece of junk service department need to hired qualified people to fix their cars issues.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hello, I would like to learn more about the repairs performed by our Service Team. We pride ourselves on the high-quality standards we maintain here at Toyota of Pharr and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Juan Cortina Service Director Toyota of Pharr JCortina@penskeautomotive.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

3 months and still no license plates

Reviewed by Frustrated beyond belief from McAllenTx October 26, 2023

Horrible!! Salesman Luis De la Garza obviously can not multitask. Sold a car that has not been signed over to them and can’t get plates now for a car I have already made 3 payments on. Call/text/go in person and still not able to resolve the problem. If you really want to purchase a used vehicle make sure they have proper signatures from previous owner.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, Your feedback is taken very seriously here at Toyota of Pharr. It would be appreciated to have the chance to speak with you regarding the purchasing experience our Sales Team provided you. Please email me your preferred method of contact so that I can reach out to you. Thank you, Manny Saenz General Sales Manager Toyota of Pharr msaenz@penskeautomotive.com

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Toyota of Pharr

Proudly owned and operated by the Penske Automotive Group Toyota of Pharr is one of the premier Toyota dealerships serving McAllen Texas. Located in Pharr Texas in the Rio Grande Valley we have a great selection of new Toyota vehicles including the Toyota Avalon Toyota Camry Toyota Corolla and more. In addition to our new inventory you'll also find a number of Certified Pre-Owned Toyotas used Toyotas and other used cars on our lot as well. When you're ready to experience the ongoing innovation and inspired technology of the Toyota brand give us a call to learn about our current specials talk financing or schedule a test drive.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top