1807 South Medford Drive
Lufkin, TX 75901

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Sales: 936-699-1000

Used Cars: 936-699-1000

Reviews of Loving Toyota

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Service department is absolutely horrendous.

Reviewed by Katie from Lufkin, TXFebruary 28, 2025

Service department is absolutely horrendous. I’ve had to wait over 2 hours for an oil change. They are not equipped to handle anything more than basic services. My car went in a week ago for a repair. It should have been ready yesterday now they’re saying 3-4 more days if the part fixing the problem. It could be even longer if not. Please be advised and take your vehicle to a more experienced and efficient dealership.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

When I purchased vehicle, salesman didn’t tell me about...

Reviewed by christovpeJuly 01, 2021

When I purchased vehicle, salesman didn’t tell me about any of the features including that it came with synthetic oil. Did not need an oil change after I drove over an hour to get service because my service soon light came on. Glad I didn’t go there to have it serviced!!!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Looking for a used truck

Reviewed by Benjamin from Lufkin, TXOctober 22, 2020

Was looking a used tocoma they had on the lot I called them and they where nice and helpful however the truck had just sold

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process 4

Quality of Repair 4

Maximum rating = 5

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