6102 19th St
Lubbock, TX 79407

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Sales: 855-895-6531

Used Cars: 844-816-3447

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:30pm
Tue 9:00pm – 7:30pm
Wed 9:00am – 7:30pm
Thu 9:00am – 7:30pm
Fri 9:00am – 7:30pm
Sat 9:00am – 7:30pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Gene Messer Toyota

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

1791 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Everything was great.

Reviewed by Earl from Lubbock, TexasJanuary 15, 2026

Everything was great. Got the car serviced and undercarriage shields reinstalled in about 1 and a half hours. Everyone was courteous, helpful and knowledgeable. They have done all the services on my vehicles since 1998.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Maximum rating = 5

5.0 (out of 5)

Enjoyed my first visit after moving from the Austin area

Reviewed by Lisa from Lubbock, TxJanuary 15, 2026

Enjoyed my first visit after moving from the Austin area to Lubbock. Just an hour wait for a tire rotation - very speedy. Advisor David was attentive, friendly and knowledgeable. I?ll be back!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello Lisa, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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Maximum rating = 5

5.0 (out of 5)

Everything about it is great.

Reviewed by Sam from Lubbock, TexasJanuary 14, 2026

Everything about it is great. People especially!!! Easy prices of getting my vehicle reported and serviced! Ten out of ten everytime!! Toyota is the best in everything!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Gene Messer Toyota

Gene Messer Toyota's experienced staff has helped many people get into the car that they want and they can help you too. Browse their new Toyota inventory or our used car inventory to find the car of your dreams. If you need parts or service don't forget about our talented Toyota repair technicians and Toyota parts professionals. Gene Messer Toyota strives to provide the best sales service and experience possible to make your car buying process stress free.

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