Toyota
New Car Dealership in Lewisville, TX
Overall Rating
3.4/5
Read dealer reviews
Come see the all new Lone Star Toyota at 1547 S Stemmons Fwy in Lewisville. We have a huge amount of the Bold new Camry and the Tough new Tundra is always ready to do what you are thinking of doing.
Yes, we have Master Certified Service people to take care you long after the sale.
Oh, did I forget? We have all Toyota incentives available now. O%APR WAC
And for service for your new Toyota, Lone Star Toyota of Lewisville is the place to go in Lewisville. Lone Star Toyota of Lewisville has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Lone Star Toyota of Lewisville Reviews
Overall Rating
3.4/5
54 out of 90 people recommended this dealer
Overall Facilities:
3.1/5
Not a Good Place to Buy a Used Car
Reviewed by Grandpa_K
in Denton County, TX
June 28, 2020
Went to Lone Star Toyota to purchase a used vehicle. Internet salesperson (call him "Joe") seemed overly eager for me to visit (i.e. numerous texts) after I contacted him expressing interest in a specific vehicle. When I arrived, another salesperson (call him "Bob") intercepted me in the parking lot, so I never met with "Joe". When I asked for "Joe", "Bob" said he did not know who I was talking about and said he would help, obviously eager for the commission. A few minutes later, "Joe" called me and asked if I was still planning to come by the dealership. I told him I had and "Bob" was helping me.
We test drove the vehicle and decided we wanted to buy it. I noted on the CarFax report it had been sitting on their lot for almost 4 months, so I figured they might be interested in making a deal.
When "Bob" brought back his opening bid, it included a $3000 "vehicle protection" add (window etching, fabric spray, etc.) on a vehicle listed for $23k. When I told him I was not going to pay for that, "Bob" justified it by saying that all dealers do it, which is not true.
When I provided a counter-offer, obviously a low-ball number, "Bob" said he could not go that low. He did not make a counter-offer and did not seem interested in making a deal, so I thanked him and left.
I then sent a text to "Joe", the original internet salesman, and explained what had happened and again provided an offer for the vehicle. I expected him to counter-offer, but he never responded to my text. His failure to even acknowledge my text was unprofessional treatment of a customer.
A few days later I purchased a used vehicle from Toyota of Denton. Totally different experience. We negotiated a price TTL. They did not try to add a "vehicle protection" plan. They explained how they had set the price and were very polite and professional about the transaction.
Do not even consider this dealership!!!
Reviewed by AA
in Tulsa, OK
June 16, 2020
These guys should be in jail for false advertisement. Advertised price on Cars.com was $20,628. When we tried to buy the vehicle the price is now $20,900 plus they add $2,995 in a "reconditioning" fee. Drove from Tulsa, OK.
great customer service still exists
Reviewed by Charles Southall
in Lewisville
January 31, 2016
great customer service by Caleb..i never had an easier time at a dealership...also...the finance gal was super and efficient
