Toyota
New Car Dealership in League City, TX
Overall Rating
3.8/5
Read dealer reviews
Consumers shopping for a new or used car in Texas have been choosing Mac Haik as their dealership of choice for many years. Their ability to meet and exceed every car shopper's expectations is what helps them succeed as a premier car dealership in Texas. With multiple locations all over Texas, car shoppers can find exactly what they are looking for at a Mac Haik car dealership, no matter where they live.
If you're looking for service for your new Toyota, Mac Haik Toyota's trained mechanics can help keep your new car running like new. So give them a call!
Mac Haik Toyota Reviews
Overall Rating
3.8/5
25 out of 35 people recommended this dealer
BAIT AND SWITCH SALESPERSON AND MANAGER
Reviewed by Luis Sanchez
in Sachse Texas
October 04, 2020
BAIT AND SWITCH MANAGERS AND SALESPERSON
I have lease vehicles for 40 years. I currently have 3 vehicles on a lease and I know exactly what I want when shopping for a car. I contacted this Dealership and spoke to a salesperson to get a lease price and never called back. I contacted the dealership and spoke to LAWRANCE Finance Manager. we discussed that what I needed on a lease which has always been 36 Months 12K miles a year. He quoted me a price for the vehicle and I drove 45 miles to get there, after I get there I was introduced to salesperson KURT SHEETS (Run away if you go there) who i should of none was going to be a problem when I saw him as he was standing around doing nothing. we discussed the vehicle after I agreed and started to do the paper work all of the sudden they wanted to charge more for mud flaps that were on the car and get this also for Mats. I told him if they were going to be so petty I would not buy the car he said ok and I left. I contacted Lawrence again who this time had a completely different attitude and we discussed the issues he said just come back and we will throw in placemats but no Maintenance which is something I get all the time. That night the salesman KURT SHEETS texts me and said to trust him that an extra year was not needed since this car comes with maintenance for up to 30 miles and more than likely I would not use the 3rd one. I accepted that, the same day KURT SHEETS texted me that he was leaving early and he wanted me to be there. I told him I would go as soon as I finish he then wanted to do a n application over the phone I said I was not comfortable with that, instead I went to the Toyota web site and got approved. I once again drove to the dealership, an hour later they call me back to sign the documents and all of the sudden things change again, now they said that it was only for 10K miles. I walked out and didn't buy it buy it.
I don't know if they figured that since I was a Latino man i would fall for their lies and bait and switch practices but I am not, i have leased over 12 Toyotas, over 10 Mercedes, over 6 Hondas and 1 Infinity, does that sound like someone that does not know what to ask for when lease a vehicle? of course not. These people thrive on BAIT AND SWITCH. I never heard back from Lawrence the Manger, and Kurt could care less I walked away, which leads me to believe that they only care to sell to people with low credit where they can count on those poor people needs and take advantage of them RUN FROM THIS PLACE and take it from me if you go DONT USE KURT SHEETS or Lawrence and let me tell you the other finance Manager is as bad as KURT and LAWRENCE... Look at all the people that complain about the same thing. TRUST ME DONT GO HERE there are better dealerships that DONT BAIT AND SWITCH PEOPLE
Internet sales very responsive
Reviewed by Larry Moon
in Houston, TX
February 02, 2020
Internet sales reply very quick and responsive! Veey interested your sell me a car. Seems willing to negotiate. Including calling me to follow up as well
Buying a used car
Reviewed by Lisa
in Santa Fe, Texas
June 18, 2018
Thank you Scotty Campbell for helping us buy our car. You helped us a lot, answered our questions, you made it a smooth process. He really went out of his way to help us.
