Don McGill Toyota of Houston

I just recently got my car, from Don McGill Toyota, I would, highly recommended David Arellano, he answers all my questions and he was so patient, if you are a first time buyer this is the right place to go. THANK YOU David!

John Handy was incredible to work with. I would highly recommend contacting him for your next purchase. He took his time to make sure I was completely satisfied with my purchase.

Reposting my review since the last one was deleted or removed. I brought my 2021 tundra in for a basic oil change. Made the appointment online arrived a few minutes early and waited took them an hour and a half for a basic oil change on top of that the multi point inspection report was not given to me after the service was done. When I asked the service advisor If there was any issues with my vehicle, he stated that the technician said the night to replace both my engine filter and my cabin air filter. Oddly enough both of those filters.K&N Washable filters. The engineer filter I cleaned a few days prior to the service. So the technician can’t recognize what a washable filter is or He is incompetent. As I’m preparing to leave the dealership, a technician knocks on my pasture window with a handful of screws and a power screwdriver in his hand. I asked him what are those? His response was we forgot to put all the screws back into the Skid plate. Are you kidding me? I’ve tried reaching out to the general manager at this dealership with several emails. Zero response from him, I received a message from their customer relations person stating that a service manager would be in touch with me that was almost 2 weeks Ago. They clearly do not know the first thing about customer service and satisfaction. So if they’re forgetting to put screws in a skid plate, what about something were critical like lug nuts? Do yourself a favor and go anywhere else except this dealership for service.