Toyota
New Car Dealership in Houston, TX
Overall Rating
4.1/5
Read dealer reviews
Don McGill Toyota of Houston strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill is the past recipient of the Toyota President's Award for 2014.
Our customer service is unmatched! When you visit Don McGill Toyota, you'll experience service from well-trained and dedicated staff members that are friendly, professional and embrace our commitment to customer service excellence. Our professional and courteous staff is accommodating to both English and Spanish speaking customers as well.
Don McGill Toyota is located at I-10 at the Kirkwood exit just west of Beltway 8.
Don McGill Toyota of Houston also has a service department if you need ongoing support with your new Toyota, Don McGill Toyota of Houston has Toyota-trained mechanics and uses the highest quality parts. If you are in Houston, Don McGill Toyota of Houston should be your dealership!
Don McGill Toyota of Houston Reviews
Overall Rating
4.1/5
104 out of 132 people recommended this dealer
Overall Facilities:
3.3/5
2013 Audi TT A Lemon
Reviewed by Don McGill Toyota
in Houston, Texas
February 09, 2021
The absolute worst car buying experience I've ever encountered in all of my adult life! I was sold a Lemon and the dealership don't want to own up to responsibility
There is a reason they only have 2 stars overall.
Reviewed by KNM
in Bay City, Tx
January 16, 2021
We called about a car we found on the website. We explained to the salesman, Camron, that we needed to do the numbers over the phone and then we would come purchase the vehicle. We gave him all of our info. He assured us, he would have no problem getting us into the car for the monthly payments we needed to be at. He said maybe a little bit over but not much. We drove the almost 2 hrs. to find out someone was already purchasing the car. Which, we would have understood, but they lied about it and made it seem like we might still have a chance. They let us test drive in from the "sold" lot. Told us to be careful and hurry. When we got back from the test drive and told them we wanted it they brought back bogus numbers. The manager just assumed we had bad credit, because "everyone has bad credit" is what we were told. The payments ended up being more than $500 a month over what we were told on the phone. Then they acted offended like we had wasted their time and we were crazy for wanting that monthly payment. Regardless of the fact that they assured us over the phone that they could do those payments. If they car sold before we got there, all they had to do was call us and tell us not to come. The next question to this survey is would you refer to a friend, I wouldn't even refer to an enemy.
Great customer service
Reviewed by Bianca
in Houston,Tx
June 01, 2016
Excellent customer service, me and my partner were assisted by a sales representative named Jerry who helped us pick the right car at a great price. Even after purchasing the car I may still contact him with any questions I have about the services my vehicle needs.
