701 East State Highway 114
Grapevine, TX 76051

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Sales: 817-380-4991

Used Cars: 817-697-3807

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Texas Toyota of Grapevine

Overall Rating:

4.7 (out of 5)

81% recommend this dealer

1810 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Tristian and Big Will were amazing.

Reviewed by kadence February 07, 2026

Tristian and Big Will were amazing. During the whole walking around process, Tristian helped us and made us feel very comfortable he was funny and accommodating. Big Will was hilarious and made sure we got the best deal we possibly could. Both very honest people.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Stay away from the service department at Toyota of

Reviewed by twovicksFebruary 05, 2026

Stay away from the service department at Toyota of Grapevine. I brought my truck in for a wiring harness issue and paid over $3,000 for the repair. At that price, you’d expect the vehicle to be returned in proper, original working condition. Unfortunately, that wasn’t even close to the case. Because of poor workmanship from their technician, I ended up paying an additional $2,000 out of pocket at another dealership to fix mistakes Toyota of Grapevine made. First, the technician failed to properly seat a connection and the air filter, which caused a check engine light. Then, my truck began leaking gas because the fuel injectors were not seated correctly. Both issues were directly tied to sloppy, careless work. I repeatedly reached out to Alex, the service advisor, to try to resolve this and make things right. My calls were never returned. If you value your vehicle and your money, avoid this place. They clearly don’t stand behind their work, and customers are left paying the price for their mistakes.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I went to 3 different dealerships in 1 day and nothing

Reviewed by Emhead98February 01, 2026

I went to 3 different dealerships in 1 day and nothing felt right until I stepped into Texas Toyota of Grapevine. The atmosphere is high energy, I didn’t feel like I was being belittled or scammed, and I loved the options I had. Jon D was great to work with; he was super accommodating and attentive and I didn’t feel pressured to make a decision. Would definitely recommend.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We are absolutely thrilled to hear about your wonderful experience! Your feedback about the high energy atmosphere and feeling comfortable throughout your visit means the world to us. We understand how important it is to feel respected and valued when making such an important decision, and we're delighted that you found the perfect fit after visiting other locations. It's fantastic to know that our team member provided accommodating and attentive service without any pressure, allowing you to make the right choice for your needs. Thank you for taking the time to share your positive experience and for recommending us to others!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Texas Toyota of Grapevine

Texas Toyota is a trusted Grapevine Toyota dealer serving the community since 1997. Our dealership features a wide collection of incredible new Toyota cars on our lot that are suited for a variety of buyers with different needs. Additionally buyers in search of used vehicles for sale in Grapevine will be pleased with our affordable pre-owned inventory. Stocked with high-quality cars trucks and SUVs there are numerous great options to choose from. For those looking for car repair our Toyota dealership near Dallas also has an auto repair shop onsite that is fully equipped to handle all of your vehicle's needs.

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