Poe Toyota in El Paso including address, phone, dealer reviews, directions, a map, inventory and more

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6330 Montana Ave
El Paso, TX 79925

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Sales: 915-440-2167

Used Cars: 915-440-2542

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Poe Toyota

Overall Rating:

4.4 (out of 5)

88% recommend this dealer

49 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Can i give ZERO STARS?

Reviewed by Dr. Flores from TexasApril 11, 2021

Can I give ZERO STARS? Honestly, I walked in there today to buy a vehicle. The car salesman (glasses, chewing gum under his mask-gross) was a total jerk. rude, condescending,.| I am a Doctor and don't need anyone to be an A**hole!! if you need a toyota go somewhere else

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Poor service

Reviewed by aagomez from El Paso, TexasMarch 17, 2021

I took my Toyota Prius in to get a new battery. I first received a diagnosis with a list of over ten items that needed to be replaced from wipers to a battery. I chose to get the battery replaced along with a couple of other items totally around $520.00. When I picked up the car the display no longer functioned. I returned the car and no one would take responsibility. I talked to the employee in charge of my car and he said he did not notice the display was not working. I then talked to the manager and no one would take responsibility. I was assured the technician working on the car did not damage my car. I was then told the new bill would be over 2000 dollars to replace the screen. The display was not listed on the original list of items to be replaced. From the cashier that I paid to the employee who handled my car to the manager and the young man you had his mask down below his nose driving my car, the whole experience was poor. I do not recommend Dick Poe to anyone and I will never take my car back to this establishment. There was not one bit of service or good will from the service department.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great customer serv by rep AG

Reviewed by Connie Bernal from EL PASOFebruary 22, 2021

Highly recommended, good deal and good service by Abraham Gay, same day Toyota POE gave me my car a Corolla 2021, Thank you for all.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Poe Toyota

The Poe Family of Dealerships has been serving El Paso Texas Southern New Mexico and the surrounding communities since 1928! Toyota is recognized as the highest quality most reliable and dependable vehicle in the world. We have over 500 pre-owned vehicles in stock as well. Please call email or come in and allow Poe Toyota to assist you with all of your automotive needs.

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