Toyota of Dallas

Do not bother trying to do business with them. Called on a 2018 Ram 1500 that was listed at $29,541. Was told by the salesman who called that that's the price. Told him that we live over a hour away and I wanted to make sure there wasn't any hidden surprises and I'm using my Credit Union for financing. We'll sure enough after driving over an hour and test driving the truck here comes the paperwork not only trying to get me to financian through them (which I already told them 4 times since we walked through the doors I would my Credit Union) but the added a $3,700 "option" fee that they said was mandatory and didn't even try to come down on much less take it off. After all their "fees" the truck went from $29,541 to $38,000. And I know this review won't change the way they deal there or get me the deal I was lead to believe before me and my family drove 55 miles to get but if I could help someone like myself to avoid wasting their time then writing this was worth it.

Thanks to Fernando (Service) Miguel (Sales) and Cristela (Finance) for your kindness and helpfulness.... the difference! Will highly recommend you guys. I love my 2021 Toyota Tacoma 4WD

The worst customer experience I have ever had at a dealership. The company is only interested in a sale. They do not care about the person's needs. The manager attempted to sale me a 4Runner that was $10,000 above MSRP claiming that the market makes the cost and no other dealership will have a 4Runner below $10,000 MSRP. I was able to locate one that only charged $1,000 above MSRP and including window tinting. This was ultimately the car I ended up buying. I receive multiple daily calls from the online team and when I notify them to take me off the call list, they will claim to add me to the no-call list, but the following day, I receive another call. Good business practices do not exist here. Do yourself a favor and find another dealership. You will thank me later.