9525 East R L Thornton Freeway
Dallas, TX 75228

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Sales: 945-298-0019

Used Cars: 945-298-0019

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00am
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00am

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Norm Reeves Toyota Dallas

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

6036 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Tamara is absolutely amazing!

Reviewed by Scott TFebruary 09, 2026

Tamara is absolutely amazing! She helped me find my perfect Tacoma! She was able to breakdown the different trim levels and motor options for me and I was able to find the right choice for me! Highly Recommend Tamara and/or her manager Tom! Helped me secure my dream truck!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Hi I've always had a good experience with Norm Reeves.

Reviewed by alberts22.gaFebruary 08, 2026

Hi I've always had a good experience with Norm Reeves. Shelly is informative about what needs to be done and also let me know what's coming up next time we visit.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your continued trust in our Toyota service department. We’re glad Shelly kept you informed about your Camry Hybrid’s maintenance and upcoming needs. We look forward to assisting you on your next visit.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They were honest and they were on time fixing my breaks

Reviewed by SDYESSFebruary 07, 2026

They were honest and they were on time fixing my breaks for my Rav 4

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We’re glad Sergio and our service team provided honest, on-time brake repairs on your Toyota RAV4. Thank you for the five-star review. We hope your drives are smooth and safe.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Norm Reeves Toyota Dallas

Find the Toyota that fits your lifestyle and budget. Shop Super Prices on a Super Selection. We have hundreds of new, pre-owned, and certified pre-owned Toyota vehicles in stock. Whether you're looking for a sedan, crossover, truck, SUV, or even a hybrid, you'll always find the vehicle you need!

Ready to buy? Get a price quote before visiting the dealership.

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